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Master Lock Company LLC, Milwaukee, WI 53154 U.S.A. | 800-574-7260 
©2017 Master Lock Company LLC | All Rights Reserved. 

11   

P57672     REV A

 

Use  

 
Wake the Keypad 

 

 

 

 
  
 
  

 
Touch any area of the keypad number plate until backlight and LED 
Illuminates.  
 
 
 
Note:  The Mobile App will not detect the Keypad unless it is awake 

Enter a TAC 

 

Wake the Keypad.   

 

Enter *1 

 

Enter the TAC number and press # 

Access  using  the  Master 
Lock 

Vault 

Enterprise 

Mobile App 

 

Open the App 

 

Wake the Keypad 

 

Select the corresponding device in the App and follow the App prompts 

Use the Battery Jump 

 

Remove the black rubber plug from the bottom of the Keypad 

 

Use a small screw driver to retrieve the battery jump connector pad from the keypad 
base.  Tug gently to extend. Remove the plastic cover on the battery connector (Do not 
discard. 

 

Connect a 9V battery to the leads and wait 1 minute for the Keypad to charge 

 

Wake the Keypad 

 

Enter a valid credential using a TAC or the Mobile App 

 

NOTE 1

:  Door locks require a pulse to relock.  The 9V battery must remain connected 

until either the power is restored, Door Controller batteries are replaced or the relock time 
has expired. 

 

 

After removing the 9V battery replace the plastic cover on the battery connector 

 

Place the connector back into the bottom cavity on the keypad. 

 

Replace the black rubber plug 

  

NOTE 2:

 Failure to do these steps will leave the unit suceptable to electrical and 

environmental damage 

Update Firmware 

1. 

With the Master Lock Vault Enterprise App open on your mobile device, wake the Keypad by 
touching the face of the keypad. The Keypad will light and the LED will illuminate blue. 

 

2. 

The Controller name will appear as a selectable option in the app.  Select the controller 

 

3. 

Once selected, the app will ask if it can begin the firmware update. Se

lect “Yes” 

 

4. 

The app will notify you when the update is complete. Do not move during the update. 

 

Keypad Status Indicators 

State or Condition

 

LED State

 

Audio Response 

Sleep 

Off 

Off 

Key Press

*

 

Backlight blink 

Short tone 

Low Battery 

Yellow, fade 8 seconds 

 

Summary of Contents for 27211

Page 1: ...ther Cover Kit Guide Rev A 27213 Package Contents Qty 1 27213 Master Lock Bluetooth Keypad Qty 1 Keypad Gasket Qty 4 10 32 x Flat Head Screws Qty 2 Grommets Qty 4 10 32 x Hex Screw SS Qty 1 27211 Weat...

Page 2: ...g Weight 2 lbs Dimensions 3 1 2 W x 4 7 8 H x 1 D Electrical Power Consumption 60 mA 3 VDC typical 350 mA peak Cable Requirements 4 twisted pair wire 22 AWG Min 50ft max Environmental Operating Temper...

Page 3: ...ock Company LLC Milwaukee WI 53154 U S A 800 574 7260 2017 Master Lock Company LLC All Rights Reserved 3 P57672 REV A Keypad Mounting Hole Pattern Dimensions Inches 297 19 64 4 Places 5 8 4 00 2 25 2...

Page 4: ...Master Lock Company LLC Milwaukee WI 53154 U S A 800 574 7260 2017 Master Lock Company LLC All Rights Reserved 4 P57672 REV A Weather Cover Dimensions Inches 5 11 7 44...

Page 5: ...oper mounting use hardware type and sizes that are suitable for your specific installation Product Notice This product is not intended or rated for use in life critical control applications Please ver...

Page 6: ...ad When the Keypad communicates a valid credential to the Door Controller the controller sends power to unlock the locks The Door Controller stores transaction data which is also uploaded to ACS by th...

Page 7: ...Note Ensure compliance with regulations and guidelines for accessibility NOTE Grommets of 5 8 diameter are provided in the weather cover kit to protect the cable from sharp edges 2 Mark 1 Position th...

Page 8: ...r hole and mounting holes Pass the keypad wire pigtail through the center holes 2 To attach the Keypad to the weather cover insert the 4 10 32 x flathead screws into the mounting holes in the Weather...

Page 9: ...together in their correct sequence 3 Tighten the terminal screws ensuring the wires are firmly engaged NOTE The Keypad cable can be extended using 22AWG twisted pair wire to a maximum total length of...

Page 10: ...illuminate blue 2 The Controller name will appear as a selectable option in the app Select the controller 3 Use the App to unlock the door This will pass the config to the controller 7 Test Verify th...

Page 11: ...ng a TAC or the Mobile App NOTE 1 Door locks require a pulse to relock The 9V battery must remain connected until either the power is restored Door Controller batteries are replaced or the relock time...

Page 12: ...enalty Delay Red solid Rapid tones Audit Trail Upload Blue fast blink with pause for duration Firmware Download Blue fast blink with pause for duration Blink function depends on mode See Backlight Beh...

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