16
BEFORE YOU CALL FOR SERVICE have the following in formation available:
1.
Serial
number:
The serial number is located either on the cart side panel, the upper rear panel of your BBQ, or on the rating
2.
Model
number:
The model number is located on the front cover of the user manual, the bottom right corner of the rating
label and also on your cash register receipt.
3.
P
r
oof of purchase
by the original owner.
Call our Customer Care Hotline at 1-866-771-2663
HOURS: 8AM-4:30PM (Pacific Standard Time), Mon.-Fri. , Closed Sat. and Sun.
IF YOUR PRODUCT IS DAMAGED:
1. Call our Customer Care Hotline at 1-866-771-2663.
2. Do not return to the store for replacement of damaged or defective parts.
Call our Customer Care Hotline at 866-771-2663.
3.
Concealed Loss or Damage:
If damage is unnoticed until merchandise is unpacked, resolve the issue by contacting our
Customer Care Hotline
immediately. Missing or damaged parts should be claimed within 30 days of purchase.
To ensure your satisfaction and for follow-up service,
register your BBQ online at
www.masterchefbbqs.com
LIMITED Warranty:
Trileaf Distributions® , hereby warrants to the ORIGINAL PURCHASER of this Master Chef® Barbecue that it will be free of
defects in workmanship, for a Limited 1 year from the date of purchase, as follows:
Please see Limitations and Exclusions section below.
Limited 1 Year:
All parts
Made in China
Imported by
Trileaf Distribution Trifeuil Toronto, Canada M4S 2B8
LIMITATION AND EXCLUSIONS
Trileaf Distributions® has the following
limitations
to its warranty:
1. This limited warranty is non-transferable and becomes void if used for commercial or rental purposes.
2. This warranty applies only when barbecue is used in Canada
3. Warranty is in lieu of all warranties, expressed or implied, and all other obligations or liabilities related to the sale or use of its
grill products.
4. Trileaf Distributions® shall not be liable for incidental, consequential, special or contingent damages resulting from its
breach of this written warranty or any implied warranty.
5. Trileaf Distributions® will repair or replace parts, at its option, proven defective under normal use and service and which on
examination during the applicable warranty period. (See exclusions to warranty coverage below)
6. Shipping and handling charges are the responsibility of the original consumer-purchaser for all in/out of warranty part orders.
7. This limited warranty will not reimburse you for the cost of any inconvenience, food, personal injury or property damage.
8. Trileaf Distributions® does not authorize any person or company to assume for it any other obligation or liability in con -
nection with the sale, installation, use, removal, return, or replacement of its equipment; and no such representations are
binding on Trileaf Distributions®
9. Visit www.masterchefbbqs.com to register your product on line. The purchaser shall retain a copy of the purchase invoice
for future claims.
Trileaf Distributions® excludes from its warranty the following:
a. Accidental damage, abuse, tampering or misuse, misapplication, vandalism, careless handling,
b. Damages caused by improper assembly or installation, alteration, failure to follow proper usage, safety and maintenance
instructions presented throughout this manual, including, improper clearance to combustible materials.
c. Failure to perform regular maintenance, safety checks and service, including but not limited to removal of insects from
venturi tubes, resulting in a flash fire, damage caused by grease fires, flare-up fires or fires resulting from improper connection
of hose to gas source.
d. Part failure due to lack of cleaning and maintenance, use of improper cleaning products, such as indoor stainless steel cleaners,
abrasive and chemical cleaners, porcelain oven cleaner and other chemical cleaners which can cause damage to surfaces.
e. Normal wear and tear, chipping and scratching on painted or porcelain enamel surfaces, dents, discoloration caused by
environment or heat, surface corrosion, rust or rust perforation, chemical exposure in the atmosphere and other damages
which result with normal use and are otherwise uncontrollable by the manufacturer.
There are no other express warranties except as set forth herein and any applicable implied warranties of merchantability and
fitness are limited in duration to the period of coverage of this express written limited warranty.
plate. You can also find the serial number on the front cover of the user manual.
MODEL No. 085-3605-2
Owner’s Manual
