16
Customer Support
Massey Ferguson is a true global
brand with machines operating all
over the world, from revolutionary
“little grey fergie” tractors to
the latest high-tech tractors
and combines. Have you ever
wondered how we continue to
provide industry-leading parts
and service support to such
a vast array of machines and
technologies across the globe?
Behind every Massey Ferguson
machine is the powerful aftersales
support of AGCO’s Customer
Support organisation.
Our main aim is to ensure that
every machine - old or new - is
fully supported locally, offering
every Massey Ferguson owner:
• The best service in the industry
• Low cost of ownership
• A reliable and durable machine
• Minimum machine downtime
• A high resale value
State-of-the-art warehousing
and logistics from AGCO Parts
Of course, every Massey Ferguson
dealer is fully backed-up by
the AGCO Customer Support
organisation which provides
industry-leading parts supply
through AGCO Parts’ state-of-
the-art warehousing and logistics.
With outstanding service levels,
overnight delivery and inventory
covering all Massey Ferguson
machines - even those over 10
AGCO Customer
Support…
providing local
service to the
global brand
years old - we only ever supply
genuine parts, and we guarantee
the right fit, first time.
The right aftersales solution
whatever the age of machine
Whatever the age of
Massey Ferguson machine,
AGCO Customer Support has
the right aftersales solution to
save time & money, providing
appropriate, affordable and
reliable servicing and maintenance
solutions in every situation.
Practical local support
where you need it
AGCO places great emphasis on
providing the best service to our
Massey Ferguson dealers and this
extends beyond the exceptional
servicing and maintenance
solutions and parts supply:
• Expert training and
specialist equipment
• Advanced diagnostic techniques
• Information retrieval technology
to communicate the very latest
parts and service information
• Highly skilled technical
support groups
With aftersales support from
AGCO Customer Support, it’s
not just about supplying a filter
or doing an oil change. It’s about
providing the best solution to our
customers’ needs, wrapped up
with industry-leading parts and
service support.
