Modena Installation
and Service Manual 9
08/06
6. CUSTOMER BRIEFING
Advise the customer how to use the heater.
Advise the customer that the pilot light should be left on even if the main burner is switched off.
Point out that the operating procedure is in the User Instructions.
Explain to the customer that the heater has a flame sensing and oxygen depletion monitoring system.
Point out the explanation of this system in the User Instructions.
Advise that if the monitoring system repeatedly shuts off the heater, it should be switched off and a
specialist consulted.
Advise that if the heater goes out for any reason, wait at least 3 minutes before re-lighting.
Advise the customer that due to newness of materials the heater may give off a smell for a period of time
after commissioning and that this is quite normal and any odours should disappear after a few hours
operation.
Advise the customer that the heater should not be used if the glass becomes damaged or without
vermiculite granules.
Stress that no coals or logs must be added to the heater and that any replacement parts must only be
authorised Masport spares.
Recommend that the heater is regularly serviced at least once a year by a qualified person. Hand
these Instructions and the User Instructions to the customer.