Masport Bowden Portrait MBPT400 Operating Instructions Manual Download Page 8

6

11.  TROUBLESHOOTING TIPS

11.1.  GLASS IN DOOR BLACKENING

This can have several possible causes:

• 

Burning unseasoned wood — if the wood is too 
wet, it will cause the glass to blacken.

• 

Appliance operated at low temperature — after an 
overnight burn where the air slide control has been 
fully closed, the glass may have blackened. When 
the fire is re-stoked and burning on the high heat 
setting, the blackened glass should self-clean.

• 

Problems with the flue — insufficient flue draught 
can cause the glass to blacken. If the flue is too 
short, not properly insulated, or in a position 
that results in a downdraught, then there will be 
insufficient flue draught. Contact the installer 
should this happen.

11.2.  TROUBLE STARTING THE FIRE

If all ash has been removed from the firebox, it can upset 
the supply of air to the base of the fire. When cleaning out 
the firebox, retaining some ash can make it easier to start 
the fire next time. 

11.3.  DOOR LATCH MISALIGNMENT

Over time the door may drop slightly, which can result in 
the door latch not operating smoothly. In the event that 
this happens, refer to “4. Adjusting the Door Hinge” on 
page 8

11.4.  BURNING TOO QUICKLY

If you find that the heater is burning through wood too 
quickly, it could be due to one or a combination of the 
below factors:

1. 

Latch needs adjustment (refer to “5. Adjusting the 
Door Latch” on page 9)

2. 

Door seal needs replacing (refer to “6. Fitting a 
New Door Seal” on page 9)

3. 

Baffle needs replacing (refer to “2. Replacement of 
Baffle Plate” on page 7)

Summary of Contents for Bowden Portrait MBPT400

Page 1: ...OPERATING INSTRUCTIONS...

Page 2: ...Glen Dimplex Australia proudly supports the activities of Landcare Australia through its membership of the AHHA VERSION 1 0 MBPT400 BOWDEN PORTRAIT...

Page 3: ...h Removal 5 8 Flue Chimney Fire 5 9 Cleaning Paintwork and Glass 5 10 Cleaning the Flue 5 11 Troubleshooting Tips 6 11 1 Glass in Door Blackening 6 11 2 Trouble Starting the Fire 6 11 3 Door Latch Mis...

Page 4: ...em should not be modified in any way without the written approval of the manufacturer Extraction fans or rangehoods must not be placed in the same room or space as this can cause appliance to emit smo...

Page 5: ...oor emissions smoky Results in additional buildup of creosote soot in the flue which will then require regular cleaning and may result in a flue fire Do not burn painted impregnated treated wood manuf...

Page 6: ...the fresh wood to catch 6 After 10 or more minutes the air slide can be adjusted to the desired heat output setting 6 BURNING TIPS 6 1 FUEL QUALITY Use wood with a moisture content of less than 20 Lo...

Page 7: ...cloth Do not use abrasive cleaner or scourer pads 10 CLEANING THE FLUE Check inside of flue prior to each season for any build up of creosote wood tar To do this 1 First remove the baffle refer to 2...

Page 8: ...Contact the installer should this happen 11 2 TROUBLE STARTING THE FIRE If all ash has been removed from the firebox it can upset the supply of air to the base of the fire When cleaning out the fireb...

Page 9: ...engthening the path of the flames so that they do not go straight up the flue Over time the baffle may begin to deteriorate a little due to the excessive heat This will not affect the way the fire bur...

Page 10: ...door seal and unnecessary amounts of oxygen entering the firebox and wood burning too quickly To fix this and reposition the door 1 With the supplied 5mm hex key loosen the three screws on the hinge...

Page 11: ...latch can tighten the seal To adjust the door latch 1 Using the supplied 5mm hex key loosen the M8 barrel nut 2 Using an adjustable wrench loosen the M8 hex nut holding the latch to the firebox 3 Sli...

Page 12: ...his task must be performed with the door removed from the appliance and laid horizontally on a work bench To replace the door glass 1 Place the door glass side down on a work bench Remove the 12x M6 n...

Page 13: ...retainers Door Seal 1720mm x 14mm round Glass Seal 2100 x 19 x 3mm flat adhesive backed Door Glass 519 5 x 623 5 x 5mm Robax Latch Bolt refer page 9 M8 x 35mm coach Latch Bushing refer page 9 10mm OD...

Page 14: ...arried out by a Registered Electrician The Wood Fire has been moved and reinstalled or has been modified in a manner that is not consistent with the Installation Guide or the Owner s Manual The Wood F...

Page 15: ...purchase date is required to make a warranty claim You should keep your purchase receipt Warranty repair will be completed according to normal work practices of the service agent Make the faulty part...

Page 16: ...ustralia Pty Ltd 8 Lakeview Drive Scoresby Victoria 3179 Australia T 1300 556 816 F 1800 058 900 General and Sales Enquiries flame glendimplex com au Technical Service service glendimplex com au www g...

Reviews: