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Rad-8 Signal Extraction Pulse Oximeter Operator’s Manual

9-5

s e r v i c e / m a i n t e n a n c e

W a r r a n t y

Masimo warrants to the initial purchaser that each new pulse oximeter will be free from
defects in workmanship or materials for a period of one (1) year from the date of purchase.
Masimo’s sole obligation under this warranty is to repair or replace any product that Masimo
deems to be covered under warranty with a repaired or a replacement pulse oximeter.

Batteries are not warrantied.

To request a replacement or repair of an instrument under warranty, contact Masimo for a
returned goods authorization. If Masimo determines that a product must be replaced or
repaired under warranty, it will be replaced or repaired and the cost of shipment covered.
All other shipping costs shall be the responsibility of the purchaser.

E x c l u s i o n s

This warranty does not extend to any product that has been subject to misuse, neglect or
accident; that has been damaged by causes external to the product; that has been used
in violation of the operating instructions supplied with the product. The warranty does
not extend to any product that has been connected to an unlicensed instrument system,
modified accessories or any unit that has been disassembled or reassembled by anyone
but an authorized Masimo agent.

THIS WARRANTY, TOGETHER WITH ANY OTHER EXPRESS WRITTEN WARRANTY
THAT MAY BE ISSUED BY MASIMO IS THE SOLE AND EXCLUSIVE WARRANTY
AS TO MASIMO’S PRODUCTS. THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY
ORAL OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
MASIMO SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR
CONSEQUENTIAL LOSS, DAMAGE OR EXPENSE DIRECTLY OR INDIRECTLY
ARISING FROM THE USE OR LOSS OF USE OF ANY PRODUCTS.

E n d - u s e r l i c e n s e a g r e e m e n t

THIS DOCUMENT IS A LEGAL AGREEMENT BETWEEN YOU, THE “PURCHASER,”
AND Masimo Corporation (“MASIMO”). IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, PROMPTLY RETURN THE ENTIRE PACKAGE, INCLUDING ALL
ACCESSORIES, IN THEIR ORIGINAL PACKAGE, WITH YOUR SALES RECEIPT TO
MASIMO FOR A FULL REFUND.

Grant of License: In consideration of payment of the license fee, which is part
of the price paid for this product, MASIMO grants to Purchaser a nonexclusive,
nontransferable license, without right to sublicense, to use the copy of the incor-
porated software/firmware and documentation in connection with Purchaser's use
of the Masimo Products for their labeled purpose. MASIMO reserves all rights not
expressly granted to Purchaser.

S e r v i c e a n d r e p a i r

REPAIR POLICY

Masimo or an authorized Service Department must perform warranty repair and service.
Do not use malfunctioning equipment. Have the unit repaired.

Please clean contaminated/dirty equipment before returning, following the cleaning
procedure described in Section 9,

Cleaning

. Make sure it is fully dry before packing the

equipment.

To return the Rad-8 unit for service, please follow the Return Procedure.

WARNING:

AN OPERATOR MAY ONLY PERFORM MAINTENANCE PROCE-

DURES SPECIFICALLY DESCRIBED IN THIS MANUAL. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL TRAINED IN THE REPAIR OF THIS EQUIP-
MENT.

RETURN PROCEDURE

Please clean contaminated/dirty equipment before returning and make sure it is fully dry
before packing the equipment. Call Masimo at 800-326-4890 and ask for Technical Support.
Ask for an RMA number. Package the equipment securely – in the original shipping con-
tainer if possible – and enclose or include the following information and items:

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A letter describing in detail any difficulties experienced with the pulse oximeter.

Please include the RMA number in the letter.

■

Warranty information – a copy of the invoice or other applicable documentation

must be included.

■

Purchase order number to cover repair if the oximeter is not under warranty, or for

tracking purposes if it is.

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Ship-to and bill-to information.

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