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25
Masimo
Appendix
Troubleshooting
Troubleshooting
Error or Error Message
Possible Causes
Recommended Solutions
A red battery symbol
displays on Main Screen
Low battery
Replace low batteries as soon as
possible. (see Installing the AAA
Batteries in this manual)
Device does not display
readings
•
Incorrect finger
placement
•
Incorrect battery
orientation
•
No battery
•
Low battery
•
Environmental
influences
•
Wait for measurement
(Optional PVI may take a
maximum of 5 minutes
before initial measurement)
•
Reposition finger (see
Basic
Setup and Use
on page 17
this manual)
•
Re-orient batteries
•
Replace with new batteries
•
Relocate device
•
Contact Masimo Technical
Services
Device display does not
turn on
•
No battery
•
Incorrect battery
orientation
•
Device damaged
•
Replace with new batteries
•
Re-orient batteries
•
Contact Masimo Technical
Services
Numbers appear dim
•
Brightness set low
•
Exposed to bright
lights or sunlight
•
Incorrect finger
placement
•
Measurement site
may be poorly
perfused
•
Check brightness setting in
menu
•
Relocate device so that it is
not directly under bright
lights
•
Reposition finger (See
Basic
Setup and Use
on page 17 in
this manual)
•
Contact Masimo Technical
Services