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Marvel: Contest of Champions™
28
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P a g e
Problem
Possible Cause
Solution
RFID Card Not Being Recognized
USB Cable Unplugged
Ensure the Smart Card Reader’s
USB cable is securely plugged in.
Card Too Far Away
Make sure you’re physically
touching the RFID card to the
Smart Card Reader.
Cards Not Scanning Properly
Card Scanner(s) Unplugged
Ensure the Card Scanner’s USB
cable is securely plugged in.
Scanning Window Dirty
Ensure the Scanning Window is
clean and that there are no major
scratches or marks.
Scanner LED not Working
Make sure the connector for the
LED is fully plugged in.