LIMITED WARRANTY
All products manufactured by Marley Engineered Products are warranted against defects in workmanship and materials for one year from date of installation,
except heating elements which are warranted against defects in workmanship and materials for five years from date of installation. This warranty does not apply
to damage from accident, misuse, or alteration; nor where the connected voltage is more than 5% above the nameplate voltage; nor to equipment improperly
installed or wired or maintained in violation of the product’s installation instructions. All claims for warranty work must be accompanied by proof of the date of
installation.
The customer shall be responsible for all costs incurred in the removal or reinstallation of products, including labor costs, and shipping costs incurred to return
products to Marley Engineered Products Service Center. Within the limitations of this warranty, inoperative units should be returned to the nearest Marley
authorized service center or the Marley Engineered Products Center, and we will repair or replace, at our option, at no charge to you with return freight paid by
Marley. It is agreed that such repair or replacement is the exclusive remedy available from Marley Engineered Products.
THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE AFORESAID EXPRESSED WARRANTIES ARE HEREBY
DISCLAIMED AND EXCLUDED FROM THIS AGREEMENT. MARLEY ENGINEERED PRODUCTS SHALL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES
ARISING WITH RESPECT TO THE PRODUCT, WHETHER BASED UPON NEGLIGENCE, TORT, STRICT LIABILITY, OR CONTRACT.
Some states do allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state.
For the address of your nearest authorized service center, contact Marley Engineered Products in Bennettsville, SC, at 1-800-642-4328. Merchandise returned to
the factory must be accompanied by a return authorization and service identification tag, both available from Marley Engineered Products. When requesting return
authorization, include all catalog numbers shown on the products.
HOW TO ORDER REPAIR PARTS
In order to obtain any needed repair or replacement
parts, warranty service or technical information, please
contact Marley Engineered Products Service Center toll-
free by calling 1-800-642-HEAT.
When ordering repair parts, always give the informa-
tion listed as follows:
1. The Part Number
2. The Model Number
3. The Part Description
4. Date of Manufacture
03-02
Part No. 5200-2538-001
4
ECR 35194
470 Beauty Spot Rd. East
Bennettsville, SC 29512 USA
Heater does not come on.
1. Thermostat set too low, (too far counter-clockwise).
1. Turn the thermostat knob clockwise until heater
operates.
2. Circuit breaker in distribution panel not closed.
2. Close circuit breaker.
3. Circuit breaker in distribution panel does not stay
* 3. Ashort circuit exists in the heater wiring.
closed.
4. Resettable temperature limit switch in heater not closed.
4. Manual close limit switch (See Operation
Section - Step 3.) *If limit switch will not stay in,
have heater checked.
5. Open in wiring in heater.
* 5. Open main circuit breaker. Check wiring continuity.
6. Thermostat
* 6. Open main circuit breaker to heater, jumper across
thermostat terminals. Close main circuit breaker.
If heater operates, thermostat should be replaced.
Remove jumper after opening main circuit breaker.
7. Thermal Fuse (Applicable units only)
* 7. Open main supply circuit to heater. Check thermal
fuse. If blown, determine cause and correct. Replace
thermal fuse.
Fan blade does not turn.
1. Jammed fan blade.
1. Remove fan blade obstruction.
2. Leads not connected to fan motor.
* 2. Connect fan motor leads.
3. Winding in fan motor open.
* 3. Replace fan motor.
4. Locked motor bearing.
4. Oil motor bearings; if bearings do not unlock, replace
motor.
Heater discharges smoke.
1. Dust, dirt and lint accumulate inside of heater.
1. Clean heater. See Six Month Maintenance Section
for cleaning instructions.
Heater fan operating, but does
1. Open heater element.
1. Replace heating unit assembly.
not discharge warm air.
2. Wire loose from element assembly.
* 2. Replace wire.
3. Heater connected to wrong electrical service voltage.
* 3. Check supply voltage.
* WARNING: MUST BE PERFORMED BY QUALIFIED ELECTRICAL SERVICE PERSONNEL ONLY. CONTACT MANUFACTURER
FOR INSTRUCTIONS ON RETURNING UNIT TO AN AUTHORIZED SERVICE CENTER.
TROUBLE-SHOOTING CHART
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
