VDR1
00 User’s Manual
Page 14
Revision 1.2
6 Troubleshooting
If you notice unexpected operation of the Maretron VDR100, follow the troubleshooting
procedures in this section to remedy simple problems.
Symptom
Troubleshooting Procedure
USB indicator
not lit
1. Ensure that the USB flash drive is properly plugged into the USB
connector
NMEA 2000
®
indicator not lit
1. Ensure that power is supplied to the NMEA 2000
®
indicator via the
NMEA 2000
®
cable, and that the NMEA 2000
®
connection is secure.
LAN indicator
not lit
1. Ensure that the network cable is connected both to the VDR100 and
to a switch or router or another network device.
2. Ensure that the device on the other end of the network cable is
powered.
VDR100 reports
an “Error” state
1. Ensure that the USB flash drive is properly plugged into the USB
connector
2. Try using a different USB flash drive
3. Cycle the power to the VDR100
VDR100 reports
a “No Flash
Drive” state
1. Ensure that the USB flash drive is properly plugged into the USB
connector
2. Try using a different USB flash drive
VDR100 reports
a “Incompatible
Flash Drive”
state
1. The VDR100 will not record on a USB flash drive which contains
VDR100 upgrade software. If this USB flash drive is on the supported
list in Section 4.2.1
, “USB Flash Drives”, simply use a Windows
computer to erase the “VDR100_RCV” directory from the USB flash
drive and reinstall the USB flash drive into the VDR100.
N2KExtractor
®
Clients cannot
successfully
connect to the
VDR100
1. If you have programmed the VDR100 to use DHCP, ensure that there
is an active DHCP server on your LAN.
2. Ensure that the NMEA 2000
®
connection is secure, and that the NMEA
2000
®
network is powered.
3. Ensure that you have entered the correct Serial Number or IP Address
of the VDR100 into
N2KExtractor
®
.
4. Ensure that the LAN LED on the VDR100 is lit, indicating an active link
connection to the LAN. If it is not lit, check the Ethernet connection
and make sure that the router or device to which the VDR100 is
connected is powered on.
5. Ensure that the Password entered into
N2KExtractor
®
under the
“Connections Settings” window matches the password that has been
programmed into the VDR100.
Figure 3
– Troubleshooting Guide
If these steps do not solve your problem, please contact Maretron Technical Support (refer to
Section 8 for contact information).
