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Problem

 

Surface elements will not 

maintain a rolling boil or  

frying rate is not fast 

enough 

Faulty surface element or  
control.  

                                            
Foods cook slowly in oven 

  
  
 
 

 

Surface element(s) 
do not operate 

  
  

Control knobs will not turn 

 

 

  

 
Oven light does not work 

  
 

 

Oven does not work 

  
  
  
  

 

Food does not broil  
properly 

  
  
   
 

 

Food does not bake 
properly 

 

Possible cause

 

You must use pans that are absolutely flat. 

  

Pan bottoms should closely match the diameter of the surface unit selected. 

Check element first, if still not working contact  Stirling Marathon 

Improper cookware being used. If using Bake or Broil, wait until oven has fully pre-heated 
and the indicator light has turned off before inserting food into the oven 

You have blown a household fuse or tripped a circuit breaker. 

  

The surface units are not plugged in all the way. 

 
Replace surface element.  If still not functioning contact Stirling Marathon. 

  

You have not set the control knobs correctly. 

If it is a surface unit control knob, you are not pushing in before turning. 

  

If it is oven control knob, you are turning the knob to wrong direction. 

Light bulb is loose or defective. 

  

Switch operating oven light is broken. 

You have blown a household fuse or tripped a circuit breaker. 

  

You have note set the oven function knob to Bake or Broil.  Once selected, turn thermostat 
knob to desired cooking temperature. 

The oven control knob is not set to Broil. 

  

Improper rack position being used. 

  

Cookware is not suited for broiling. 

  

Broil temperature is not set high enough 
 

The oven control knob is not set to BAKE or temperature has not been set 

  

    Rack position is incorrect. 

  

Incorrect cookware or cookware of improper size is being used. 

 

 

Oven thermostat is defective. Contact Stirling Marathon for  service. 

Oven light only works when you are using the Bake or Broil functions.  Light will stay on 
until Bake or Broil function turned OFF. 

Oven has not fully pre-heated.  Set oven temperature and wait until the thermostat           
indicator light has turned off before inserting food into the oven 

TROUBLESHOOTING 

If the malfunction shows again, contact the Service Center. Please have your model number and                  

information from the rating plate ready.  For any Questions or concerns, please contact us at  

[email protected] 

or visit us at 

www.stirlingmarathon.com

  

Summary of Contents for MER241SS

Page 1: ...MER241SS...

Page 2: ...w appliance Your appliance must be correctly installed as detailed in this Manual in order to avoid the risk of fire electrical shock or injury WARNING For your safety this appliance should never be u...

Page 3: ......

Page 4: ...the appliance as this may become dangerous to use Do not carry out cleaning or maintenance operations on the appliance without having previously disconnected it from the electric power supply After us...

Page 5: ...never be immersed in water Do Not Cook on Broken Cook top If cook top should break cleaning solutions and spillovers may penetrate the broken cook top and create a risk of electric shock Contact a qua...

Page 6: ...Dimensions 23 5 8 600 mm 45 1 16 1145 mm...

Page 7: ...Installation Dimensions Guide...

Page 8: ...th a CSA International Certified Power Cord intended to be plugged into a standard 14 50R wall receptacle Be sure the wall receptacle is within reach of range s final location The range must be connec...

Page 9: ...o the range and structure per installation instructions Engage the range to the Anti tip bracket installed on the structure Re engage the anti tip bracket if the range is removed Failure to follow the...

Page 10: ......

Page 11: ...ss the timer button you will hear a beep and the LED timer indicator and display will flash Use the up and down arrows to set the timer length Once finished press the timer button again and you will h...

Page 12: ...switch o the oven turn the thermostat control to the OFF setting position and turn the Oven function selector to OFF Temperature in F Temperature in C 200 93 250 121 300 149 350 177 400 204 450 232 50...

Page 13: ...ibility when broiling When broiling only the upper element is switched ON Use with the oven door closed and the note that the thermostat can be set from 200 to 500 F even on BROIL setting For best bro...

Page 14: ...g lids to conserve energy and shorten cooking times Only certain types of glass glass ceramic ceramic earthenware or other glazed utensils are suitable for cooktop Manufacturers suggest using low to m...

Page 15: ...rgent solution The outside of the range should be cleaned with mild detergent and warm water Wring excess water out of the sponge or cloth when cleaning area of the controls or any electrical parts Wa...

Page 16: ...e underneath the cooktop use warm soapy water and scrub pad for heavily soiled areas CAUTION Please make sure the range is unplugged before cleaning underneath the cooktop Take care not to hit the sup...

Page 17: ...ise the door upward towards the closed position to withdraw the lower hinge pins from their position Rest the door face down on a soft but sturdy surface To re install the door repeat the steps above...

Page 18: ...ew one suitable for high temperature 300 C 570 C having the same specifications 240V 60Hz 25W G9 Replace the protective cover NOTE Please note the oven light turns on and stays on when using the BAKE...

Page 19: ...g the knob to wrong direction Light bulb is loose or defective Switch operating oven light is broken You have blown a household fuse or tripped a circuit breaker You have note set the oven function kn...

Page 20: ...the evaporator system due to improper defrosting of the unit Service or Repairs by unauthorized service technicians Service calls that do not involve defects in material and workmanship such as instr...

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