2.3. About the error code
See the following table for details on the error code, details of the error code, display and coping strategies when updating
the firmware from DPMS. (DPMS:maranz Product Management Server).
Error
Code
DPMS Update Error Display
Details of Error code
Coping strategies
01
L o g i n
f a i l e d
0 1
Failed to log in to DPMS.
Initialize the unit and try updating
again.
Update in an environment where there
is a small network load.
02
S e r v e r
i s
b u s y
0 2
Line etc. is congested when log-
ging in to DPMS.
Update in an environment where there
is a small network load.
03
C o n n e c t i o n F a i l
0 3
Connection to DPMS failed.
Check the network connection. Update
in an environment where there is a
small network load.
04
C o n n e c t i o n F a i l
0 4
Failed to obtain entire Firmware
information.
Check the network connection. Update
in an environment where there is a
small network load.
05
C o n n e c t i o n F a i l
0 5
Time Out while obtaining entire
Firmware information.
Check the network connection. Update
in an environment where there is a
small network load.
06
C o n n e c t i o n F a i l
0 6
Failed to obtain individual Firm-
ware information.
Check the network connection. Update
in an environment where there is a
small network load.
07
C o n n e c t i o n F a i l
0 7
Time Out while obtaining indi-
vidual Firmware information.
Check the network connection. Update
in an environment where there is a
small network load.
08
C o n n e c t i o n F a i l
0 8
Error notification received while
requesting Firmware Info.
Check the network connection. Update
in an environment where there is a
small network load.
09
C o n n e c t i o n F a i l
0 9
Time Out while obtaining Firm-
ware information.
Check the network connection. Update
in an environment where there is a
small network load.
0A
D o w n l o a d
f a i l
0 A
Error(NG) notification received
while requesting Firmware Down-
load.
Check the network connection. Update
in an environment where there is a
small network load.
0B
D o w n l o a d
f a i l
0 B
Error(ServerBusy) notification re-
ceived while requesting Firmware
Download.
Check the network connection. Update
in an environment where there is a
small network load.
0C
D o w n l o a d
f a i l
0 C
Error(Connect failure) notification
received while requesting Firm-
ware Download.
Check the network connection. Update
in an environment where there is a
small network load.
0D
C o n n e c t i o n F a i l
0 D
Received value with invalid Pack-
age Version.
Check the network connection. Update
in an environment where there is a
small network load.
0E
C o n n e c t i o n F a i l
0 E
Connection to DPMS failed.
(Cannot get NTP)
Check the network connection. Update
in an environment where there is a
small network load.
10
U p d a t i n g
f a i l
1 0
No Update Packet received from
CX870 / CY920 (Time Out).
Turn on the power again. Update will
start automatically.
11
U p d a t i n g
f a i l
1 1
Abnormal data in Update Packet
received from CX870 / CY920
(CRCError).
Turn on the power again. Update will
start automatically.
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