17
17
BASIC
CONNECTIONS
BASIC
OPERA
TION
ADV
ANCED
CONNECTION
ADV
ANCED
OPERA
TION
REMOTE CONTROLLER
OPERA
TION
OTHERS
NAMES AND
FUNCTIONS
TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
In case of trouble, check the following before calling for service:
1.
Are the connections made properly ?
2.
Are you operating the unit properly following the user’s guide ?
3.
Are the power amplifi ers and speaker working properly ?
If the unit does not operate properly, check items shown in the following table.
If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the
internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz
authorized dealer or the Marantz Service Center in your country.
SYMPTOM
CAUSE
REMEDY
SR5023 cannot be turned up.
The power plug is not connected.
Connect the power plug to the outlet.
No sound are output even when power
is on.
Mute is on.
Cancel mute using the remote control
unit.
The input cable is not connected
correctly.
See the connection diagram and connect
the cables correctly.
The master volume control is turned all
the way down.
Adjust the master volume.
The function selector position is wrong.
Select correct position.
No speaker output.
The headphones are connected to the
headphone jack.
Disconnect the headphones. (Speakers
will not output sound when headphones
are connected.)
Incorrect Audio for selected source.
Input cable connected incorrectly.
Connect the cable correctly by referring
to the connection diagram.
FM or AM reception fails.
Antenna connection is incomplete.
Correctly connect the indoor FM and
AM antennas to FM and AM antenna
outlets.
Noise is heard during AM reception.
Reception is affected by other electrical
fi elds.
Try changing location where the AM
indoor antenna is set up.
Noise is heard during FM reception.
The radio waves from the broadcasting
station are weak.
Install an FM outdoor antenna.
Cannot get programmed station when
the PRESET button is pressed.
Preset data has been erased.
Disconnecting power plug for long
periods of time will erase preset data.
If that happens, input the preset data
again.
Control with the remote control unit fails.
Batteries are consumed.
Replace all the batteries with new ones.
Remote controller’s function-key setting
is wrong.
Select different position from which
equipment will be controlled.
The distance between this unit and the
remote commander is too far.
Move closer to this unit.
Something is blocking unit and the
remote commander.
Remove offending object.
The main unit and remote controller
are set to use different remote control
codes.
Set the main unit and remote controller
to use the same remote control code.
DISP
AUTO
TUNED
ST
SLEEP
DIRECT
S.DIRECT
F/P
T.MODE
MUTE
FRONT KEY (BUTTON) LOCK OF THE UNIT
If the
F/P
and
T.MODE
buttons on the front panel are
both pressed at the same time for three seconds or
more, all the buttons on the front panel, (excluding
the
POWER ON/OFF
button), as well as the
INPUT
SELECTOR
knob and
VOLUME
knob, will become
locked. “F-KEY LOCK!” will appear in the display.
Release the lock by pressing the same two keys
again at the same time for three seconds or more.
“F-KEY UNLOCK” will appear in the display, and the
keys will unlock.
GENERAL MALFUNCTION
If the equipment malfunctions, this may be because
an electrostatic discharge or AC line interference has
corrupted the information in the equipment memory
circuits. Therefore:
- disconnect the plug from the AC line supply
- after waiting at least three minutes, reconnect
the plug to the AC line supply
- re-attempt to operate the equipment
Memory backup
• In case a power outage occurs or the power
cord is accidentally unplugged, this unit is
equipped with a backup function to prevent
memory data such as the preset memory
from being erased.
HOW TO RESET THE UNIT
Should the operation or display seem to be abnormal,
reset the unit with the following procedure.
The SR5023 is turned on, press and hold the
MUTE
and
S.DIRECT
buttons simultaneously for 3 seconds
or more.
Remember that the procedure will reset the settings
of the function selector, TUNER PRESET etc., to
their initial settings.
