Simx Warranty Information
In this warranty:
We
means Simx;
You
means the consumer of the Goods
Supplier
means the authorised distributor or retailer that sold you the Goods in New Zealand or Australia; and
Goods
means the Simx product accompanied by this warranty and purchased in New Zealand or Australia.
The benefi ts provided to you under the following warranty are in addition to any other rights and remedies available
to you under the law:
1. If, during the time from the date of purchase (Warranty Period), there is a defect in the Goods due to improper
workmanship or material, we will replace or repair the Goods without charge. Any replacement product is
warranted only for the time remaining on the original Warranty Period.
2. We are not obliged to replace or repair the Goods under clause 1 if the Goods have been improperly stored,
installed, connected, used, operated, repaired, damaged, abused, tampered with, altered (without our written
approval), or not maintained in accordance with our recommended installation, connection and operating
instructions.
3. We exclude liability for:
a) consequential loss or any other loss or damage caused to property or persons arising from any cause
whatsoever;
b) damage to consumable items such as lamps and starters; and
c) damage arising from normal wear and tear.
4. In order to claim under this warranty you must, within the Warranty Period, return the Goods to the Supplier,
together with the original proof of purchase including the details below:
Supplier Name
_____________________________
Date of Purchase
_____________________________
Model Number
_____________________________
Invoice/Receipt No. _____________________________
5. This warranty does not cover the cost of claiming under the warranty or transporting the Goods to and from the
Supplier.
Our Goods come with guarantees that cannot be excluded under the New Zealand and Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Goods repaired or replaced if the Goods fail to be of
acceptable quality and the failure does not amount to a major failure.
To speak to someone about your Simx product or claiming under this warranty, please contact:
Simx Ltd New Zealand
p: +64 9 259 1660 f: +64 9 259 1661
www.simx.co.nz
WESTAFLEX
HVAC Distributor within Australia
p: 03 9458 2122 e: sales@westafl ex.com.au
www.westafl ex.com.au
