Mandalay 38A 2004, Owner'S Manual

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Customer Care Roadside Assistance Plan
A special peace-of-mind roadside assistance plan is provided free of charge by Mandalay for the first year of
ownership. (Rental and lease back vehicles are excluded from this program.)
Some companies will tell you customer satisfaction is a nine to five job…
We know better!
When you take delivery of your new Mandalay RV it’s just the beginning of our exclusive around the clock
Customer Care Roadside Assistance Program.
Our extensive support program provides complete and fully paid roadside assistance, emergency road
service (just show your card and go) and special support benefits that follow you wherever your travels take
you.
Mandalay has teamed up with Coach Net, the largest RV emergency roadside service provider in the country,
to give you immediate access to fast, dependable service when and where you need it. To request service
contact Coach Net at: 800-232-4308.
Our exclusive 24-hour Customer Care Assistance Benefits include:
- EMERGENCY ROADSIDE ASSISTANCE
Simply show your Thor Industries Customer Care Card for payment of covered benefits with no out-of-pocket
expense throughout the U.S. and Canada. (Includes one additional family car!)
- 24-HOUR TOLL FREE EMERGENCY MESSAGE SERVICE
In the event of an emergency, stay in touch with family and friends with no cost emergency message service.
Getting in an accident while traveling in your RV means you’re stuck. We take care of you by paying for a car
rental, meals and lodging. Even helping with a plane ticket home!
- FREE CUSTOM TRIP ROUTING AND FULL COLOR MAP SERVICE
Make your next trip more enjoyable through our partnership with Rand McNally,
the first name in “Getting you there.”
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