Man & Machine, Inc.
(“Manufacturer”) warrants to the original
purchaser (the “Customer”) that the products it manufactures
(“Product”) shall be free from defects in materials and workmanship at
the time of shipment. Manufacturer’s sole obligation under this Warranty
shall be limited to repairing or replacing with the same or comparable
item, at its option, free of charge, any product returned to
Manufacturer freight prepaid that is deemed to have failed under
Manufacturer’s warranty. Manufacturer shall have no obligation under
this Warranty or otherwise if (1) the Product has been damaged by
abuse, negligence, accident, mishandling, lightning or flood, or other
natural disasters, (2) the Product has been affected by normal wear
and tear, (3) the Product has not been operated in accordance with its
operating instructions, (4) the Product has been altered or repaired by
anyone outside Manufacturer (5) adaptations or accessories have
been made or attached to the Product which, in Manufacturer’s sole
determination, have adversely affected its performance, safety or
reliability. If a Product should malfunction or fail during the warranty
period, contact the original place of purchase for return options.
If purchased directly from Man & Machine, Inc., please submit a
Return Material Authorization (RMA). This form can be located on our
website at http://www.man-machine.com/returnsreplacements/.
Please complete requested information and provide a detailed
description of the problem. Returned Products must include the RMA
number clearly marked on the outside of the package. Manufacturer
will not be responsible for any unnecessary items included with any
returned Product.
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This warranty is the exclusive warranty for any product. Manufacturer
specifically disclaims any and all other warranties of any kind, express
or implied, including any warranties of fitness for a particular purpose or
of merchantability. Manufacturer shall not be liable in tort, including
negligence or strict liability, and shall have no liability at all for injury
to persons or property. Manufacturer’s liability for failure to fulfill its
obligation under this limited warranty or any other liability in connection
with a product shall be limited to the amount of the purchase price received
by manufacturer for the product. The remedies stated in this limited
warranty are the customer’s exclusive remedies against manufacturer
regarding any product. Under no circumstances shall manufacturer be
liable for any indirect, incidental, special or consequential damages,
including lost profits and revenues, inconvenience or interruptions in
operations, or any other commercial or economic losses of any kind.
These limitations and disclaimers are not made by manufacturer where
prohibited by law. Some states prohibit limitations of warranties and the
customer may have additional rights in those states.
All items returned for warranty repair/replacement must be sent
freight prepaid and insured to either the original place of purchase
or to the Manufacturer, referencing a valid RMA number:
USA & OTHER COUNTRIES
EUROPE
Man & Machine, Inc.
Man & Machine Europe
3706 West Street
Tappersweg 10c
Landover, MD 20785
2031 ET Haarlem
All warranty repairs or replacements will be returned freight prepaid by
ground service to any destination within the Continental United States
and Europe. Charges for repairs/replacements shipped back outside this
region are the responsibility of the end user.
Products must be cleaned/sanitized before returning. Returns will not
be accepted that have not been disinfected.
USA & OTHER COUNTRIES
EUROPE
1 Year limited warranty
2 Year limited warranty
For current warranty information, visit our website at
http://www.man-machine.com/warranty-statement/.
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• Refund Policy
Orders may be returned within 30-days for full refund (shipping not
included). Return requests received after 30-days will require
additional approval and a 30% restocking fee. Units used for biological
or industrial applications CANNOT be returned for refund. All units
returning for refund must be in “like new” condition with original
packaging and accessories (i.e. cables, dongles, etc.).
• Product warranty statement
USA:
+1 301 341 4900
Europe:
+31 (0) 23 5450185
www.man-machine.com
The Windows logo is a trademark or registered
trademark of Microsoft Corporation in the
United States and/or other countries.
Copyright Man & Machine, Inc. 2021
rev. 1.2
