- The machine is making a strange noise.
Remove the tank ( ) and check that water flows when you push the valve.
Refit the tank ( ) and check that it is in the required position.
If the tank ( ), contains water, the machine may need descaling. If descaling does not
solve the problem with the machine, a technical incident has occurred. Please contact
the Malongo after-sales service on the number provided in the "Troubleshooting" chapter,
to organise a repair and/or replacement.
COFFEE POURING IS SLOW
- The machine is making the usual noises.
Check that the handle is fully closed ( ).
Check that the water or coffee are not pouring into the pod basket ( ).
- The machine is making a strange noise.
Remove the tank ( ) and check that water flows when you push the
valve
Refit the tank ( ) and check that it is in the required position.
LEAKS UNDER THE MACHINE
- Check that the tank ( ) is in position.
The upper hook is in its housing.
The end-piece is inserted in the machine slot.
The part is fully inserted.
- Check that the strainer ( ) is not full.
Remove the pod basket ( ).
Remove the strainer ( ) and empty if necessary.
T R O U B L E S H O O T I N G
If you were unable to solve your problem using the "Quick repair guide", you can contact
your distributor and our teams will be delighted to help and find a quick solution.
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