15
Troubleshooting
Troubleshooting
Malfunction
Possible causes/measures
No power / function
Check whether the power adaptor is
properly connected to your device.
My speaker will not connect to
the internet
Ensure that you have downloaded the
Majority app and your device is in WiFi
mode with a white light showing.
Go to the app and search for available
devices and connect here. Go to your
phone’s WiFi settings and connect to
the Darwin. Go back to app to complete
process.
Problems with Amazon Alexa
Connect the speaker to Alexa through the
Majority app. Once set up in the app, you
can begin using the Amazon Alexa app and
waking with “Alexa”.
My device is not working
properly
To reset the speaker, press and hold the
disable microphone button until “Restore to
factory settings” sounds.
Media is not playing through
my device.
Ensure that your phone is connected
properly to your device and also not
streaming to another device (unless multi
room is set up)
For additional support with your device and setting up,
contact us directly through our website via our Support page:
www. majorityradios.co.uk