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8. Fault Diagnosis and Exclusion
• If you encounter any problems while using the thermal imager, overhaul
according to the following table.
• If the problem persists, disconnect the power and contact withMajor
tech’s technical support department.
Phenomenon of the fault
Cause of the fault Solution
Thermal imager cannot turn on No battery
Insert the battery
No power
Replace the battery
or charge it
Thermal imager shut down
No power
Replace the battery
or charge it
No Thermal image
The lens cap cover
Open the lens cap
9. Android/iOS APP Thermview
9.1. Software Install and Uninstall
9.1.1. System Required
Android mobile phone: Android 4.0 above, with USB OTG Support
iOS: iPhone4 above
9.1.2. Thermoview App Install
Android: Search "Thermview" on Google Play and install it.
iOS: Search "Thermview" on Apple Store and install it.
9.2. Thermview Function
9.2.1. lmport Pictures
1. Enable WIFI function on the thermal device.
2. Connect the smart phone to the thermal device through the WIFI.
3. Download the IR pictures from the thermal imager directly or get the
realtime video stream.
4. View and analyse the thermal image.
