Majestic TRILLIANT30IN Owner'S Manual Download Page 4

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Majestic  •  TRILLIANT25IN, TRILLIANT30IN, TRILLIANT35IN Owner’s Manual  •  2571-981 Rev. B  •  5/23 

B.  Limited Lifetime Warranty

Hearth & Home Technologies LLC  

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances 

(each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) 

that are purchased from a HHT authorized dealer or distributor.

WARRANTY COVERAGE:

HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable 

period of Warranty coverage set forth in the table below (“Warranty Period”). If a Product or Component Parts are found to be 

defective in materials or workmanship during the applicable Warranty Period, HHT will, at its option, repair the applicable Component 

Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount 

recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser 

to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. This 

Warranty is subject to conditions, exclusions, and limitations as described below.   

WARRANTY PERIOD:

Warranty coverage begins at the date of installation. In the case of new home constructions, Warranty coverage begins on the date of 

first occupancy of the dwelling or six months after the sale of the Product(s) by an independent, authorized HHT dealer or distributor, 

whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product 

shipment from HHT, regardless of the installation or occupancy date. 
The term “Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, 10 years 

from the beginning date of warranty coverage for wood and pellet appliances, and 5 years from the beginning of warranty coverage 

for standalone gas log sets. These time periods reflect the minimum expected useful lives of the designated Component Parts under 

normal operating conditions. 

Page 1 of 2

4021-645M  9/21

Component 

Parts

Labor

Gas 

Pellet

 Wood

Electric

Venting

Component Parts Covered by this Warranty

X

All parts except as covered by Warranty Conditions, 

Warranty Exclusions, and Warranty Limitations listed

X

X

Igniters, Auger Motors, Electronic Components, and 

Glass

X

Electrical components limited to modules, remotes/wall 

switches, valves, pilots, blowers, junction boxes, wire 

harnesses, transformers and lights (excluding light bulbs)

X

X

Molded Refractory Panels, Glass Liners

X

Burners and logs for standalone gas log sets              

(Vented and Vent Free gas log sets not sold as 

components of the fireplace or stove)

X

Vent Free Burners and Vent Free Log components of 

HHT manufactured fireplaces or stoves

X

X

Castings, Medallions and Baffles

6 years

3 years

X

Catalysts

7 years

3 years

X

X

Manifold tubes, HHT Chimney and Terminations

10 years

1 year

X

Burners, logs and refractory components of HHT 

manufactured fireplaces or stoves

 Limited 

Lifetime

3 years

X

X

X

Firebox and heat exchanger, FlexBurn

®

 System 

(engine, inner cover, access cover and fireback)

1 Year

None

X

X

X

X

X

All purchased replacement parts

Warranty Period

HHT Manufactured Appliances and Venting

All parts including handles, external enameled 

components and other material except as covered by 

Warranty Conditions, Warranty Exclusions, and 

Warranty Limitations listed

2 years

X

1 Year

X

X

X

 

2 Years

5 years

1 year

Firepots, burnpots, mechanical feeders/auger 

assemblies

3 years

X

5 years

Summary of Contents for TRILLIANT30IN

Page 1: ...Leave the building immediately Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s instructions If you cannot reach your gas supplier call the fire department Install...

Page 2: ...end that you record the following pertinent information about your fireplace Gas and Electric Information Serial Number Type of Gas Homeowner Reference Information Model Number Not for use with solid...

Page 3: ...y and Tasks 17 B Maintenance Tasks Homeowner 17 C Maintenance Tasks Qualified Service Technician 20 5 Frequently Asked Questions and Troubleshooting A Frequently Asked Questions 22 B Frequently Asked...

Page 4: ...duct shipment from HHT regardless of the installation or occupancy date The term Lifetime in the table below is defined as 20 years from the beginning date of warranty coverage for gas appliances 10 y...

Page 5: ...ling devices such as exhaust fans or forced air furnaces or other such causes 6 use of fuels other than those specified in the operation instructions 7 installation or use of components not supplied w...

Page 6: ...imary heat in residential heating calculations NOTICE This installation must conform with local codes In the absence of local codes you must comply with the National Fuel Gas Code ANSI Z223 1 latest e...

Page 7: ...ff position and remove batteries 3 3 Important Safety and Operating Information Clear Space WARNING DO NOT place combustible objects in front of the fireplace or block louvers High temperatures may st...

Page 8: ...IXED GLASS ASSEMBLY SECTION 4 B HEARTH CLEAR SPACE SECTION 3 A ACCESS TO BATTERY BACKUP SECTION 3 I FAN KIT SECTION 3 H 3 J REMOTE CONTROL SECTION 6 C Figure 3 3 Good Faith Wall Surface Temperatures A...

Page 9: ...idated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures iden fied in the TV s technic...

Page 10: ...er decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Verify Glass Seal Plate is properly installed See Figure 3 6 WARNING Glass seal plate must...

Page 11: ...r s instructions If you cannot reach your gas supplier call the fire department C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by han...

Page 12: ...manufacture the fireplace and the finishing materials around it The fireplace should be run three to four hours continuously on high Turn the fireplace off and allow it to cool completely Remove fixe...

Page 13: ...C150 Wireless Wall Switch Toggle the switch as you would under normal circumstances Ignition Module Access to the control cavity See Figure 3 3 will require the decorative barrier front glass panel an...

Page 14: ...and other portable devices NOTICE Some power banks and many USB battery packs may switch off if the current being drawn is too low IF this is the case different low power devices such as a cell phone...

Page 15: ...mmand from the wired wall switch IFT RC400 or IFT RC150 J Detailed Component Operating Instructions IntelliFire Touch IFT ECM Detailed Operating Instruction Figure 3 8 IFT ECM 3 POSITION SWITCH TOP VI...

Page 16: ...nd flash a three GREEN LED code on successful startup If placed in ON position the appliance will ignite normally if the error condition was corrected If placed in IFT REM position or reset switch use...

Page 17: ...shooting and service for your appliance Visit www ma jesticproducts com to locate a dealer We recommend annual service by a qualified service technician Glass Cleaning Frequency Seasonally By Homeowne...

Page 18: ...forward and allow them to retract away from the glass assembly Tilt the bottom of the glass assembly outward until the top latches disengage Clean glass with a non abrasive commercially available clea...

Page 19: ...ess GLASS SEAL PLATE BASE REFRACTORY GLASS CLIP ASSEMBLIES GLASS CLIP ASSEMBY SCREW ACCESS Note Bottom right glass clip on 25 inch models must be removed to gain access to controls GLASS SEAL PLATE CO...

Page 20: ...and termination cap for blockage or obstruction such as plants bird nests leaves snow debris etc Verify termination cap clearance to subsequent construc tion building additions decks fences or sheds...

Page 21: ...the main burner occurs within four seconds of the main gas valve opening Inspect for lifting or other flame problems Verify air shutter setting is correct See Installation Manual for required air shut...

Page 22: ...aused by the curing of the paint and the burning off of any oils remaining from manufacturing Odor may also be released from finishing materials and adhesives used around the appliance See recommended...

Page 23: ...ence between the desired room temperature and actual temperature In thermostat mode the hearth appliance will start in HI flame but as the actual temperature approaches the desired set temperature on...

Page 24: ...faulty backup batteries if being used depleted IFT ECM slider switch in OFF position Verify IFT ECM slider switch is in ON or REM position Verify AC power available to junction box Verify AC DC adapt...

Page 25: ...to green main valve solenoid Check main valve solenoid resistance nominal is 60 ohms If open or shorted replace valve Verify valve inlet pressure is correct for gas type Pilot and main do not light EC...

Page 26: ...G Risk of Fire and Electric Shock Use ONLY Hearth Home Technologies approved optional acces sories with this appliance Using non listed accessories could result in a safety hazard and will void the wa...

Page 27: ...ual 2571 981 Rev B 5 23 Service Parts Beginning Manufacturing Date Jun 2023 Ending Manufacturing Date Active 1 2 3 4 5 6 7 Log Set Assembly Part number list on following page 05 23 TRILLIANT25IN 25 Ga...

Page 28: ...ded LOGS 2537 Y 1 Log 1 SRV2537 711 2 Log 2 SRV2537 712 3 Log 3 SRV2537 713 4 Log 4 SRV2538 714 5 Log 5 SRV2537 716 6 Log 6 SRV2537 717 7 Log 7 SRV2537 715 8 Slide Plate Assembly 2532 014 Tool Slide P...

Page 29: ...LIANT35IN Owner s Manual 2571 981 Rev B 5 23 Service Parts Beginning Manufacturing Date Jun 2023 Ending Manufacturing Date Active 1 2 3 4 5 6 7 Log Set Assembly TRILLIANT30IN 30 Gas Insert DV 8 9 11 1...

Page 30: ...538 716 6 Log 6 SRV2538 717 7 Log 7 SRV2538 715 8 Slide Plate Assembly 2532 014 Tool Slide Plate Multi purpose 2532 140 Gasket 2532 113 9 Glass Clip Assembly Top Qty 2 req 2155 046 10 Baffle Firebox 2...

Page 31: ...IANT35IN Owner s Manual 2571 981 Rev B 5 23 Service Parts Beginning Manufacturing Date Jun 2023 Ending Manufacturing Date Active 1 2 3 4 5 6 7 8 Log Set Assembly TRILLIANT35IN 35 Gas Insert DV 9 10 12...

Page 32: ...Log 6 SRV2539 716 7 Log 7 SRV2538 717 8 Log 8 SRV2539 718 9 Slide Plate Assembly 2532 014 Tool Slide Plate Multi purpose 2532 140 Gasket 2532 113 10 Glass Clip Assembly Top Qty 2 req 2155 046 11 Baffl...

Page 33: ...G SRV2166 302 Y Valve Propane 2166 303 Y 21 5 Male Connector Pkg of 5 303 315 5 Y 21 6 Gasket Valve Plate 2532 131 21 7 Gasket Bulkhead 438 407 21 8 Bulkhead w Flex Tube SRV7000 156 Y Orifice NG 40C T...

Page 34: ...ed at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Battery Pack SRV2326 142 Y Bolt Level Leg Qty 4 req 2073 162 24 Y Ember Rocks Trilliant30IN Trilliant35IN 2201 853 Mineral Wool 050 721 RC400 Remote S...

Page 35: ...___________________________________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party resp...

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