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Majestic  • Owner’s Manual MARQ36IN, MARQ42IN  •  2270-981 Rev. i  •  8/17 

32

Call Dealer - Pilot Flame Error

Pairing

The green icon indicates that the remote is paired to your 

appliance and can operate it. If the icon is gray, it is not 

paired.  Please contact your dealer and report this issue.

Call Dealer - Power Vent, Fan, 

Lights

Your appliance has detected that an accessory is not 

functional. Please contact your dealer to report this issue.

Fan will turn on within 3 minutes

Your appliance has a built-in delay that prevents the fan 

from operating within the first 3 minutes of operating the 

appliance. This allows the air to be heated to a comfortable 

temperature before the fan circulates it.

Maintenance

Your appliance will remind you to schedule routine service 

after 300 hours of Flame ON time is accumulated.  When 

the message below appears on your remote display (with 

your dealer contact info if originally programmed into the 

remote at installation), please contact your dealer for a 

300 hour inspection to ensure your appliance is operating 

at peak performance.  

To reset the 300-hour maintenance reminder:
1. 

Wake-up your remote control display by touching 

anywhere on the touch screen.  

2.  Turn the remote over and insert, press and hold a 

paperclip type object in the ‘P’ button hole for at least 

10 seconds.  

3. 

Double-beep from the remote will indicate that the  

remote will reset the 300-hour maintenance reminder.  

If the remote 300-hour maintenance message does not 

clear on the first try, repeat above steps.

INDICATORS

Your appliance has been disabled.  Please contact your 

dealer and report this issue.

Call Dealer - Appliance Safely disabled

Your appliance has been disabled.  Please contact your 

dealer and report this issue.

Remote Control Communication 

Error

Your remote control is not able to communicate with your 

appliance.  Verify that you have power to your appliance.  

If there is a power outage, verify  that appliance battery 

backup  is  fitted  with  new  batteries.   After  taking  these 

actions, communication can be re-established by pressing 

the screen to activate the remote control.  It may take 

several minutes for remote control to re-establish pairing.

Replace Remote Batteries

Your remote batteries are low.  Recommend immediate 

replacement before using remote to control appliance.

1.  Set the RC400 face down on flat surface when install

-

ing batteries.  DO NOT touch the screen during bat-

tery installation or removal. 

2.  Remove the battery cover from the back of the IFT-

RC400  and install the four AAA batteries in the proper 

orientation marked in the battery cavity.  Ensure the 

child lock switch adjacent to the battery cavity is in the 

UNLOCKED position.  See Figure 1.

Figure 1.  Install Batteries & Child Safety

BRAND/

This equipment complies with part 15 of FCC RF Rules.  Op

-

eration is subject to the following two conditions:

1) This device may not cause interference and

2) This device may accept any interference, including interfer-

ence that may cause undesired operation of the device.  

2326-983 Rev. E

Summary of Contents for MARQ36IN

Page 1: ...dealer with questions regarding installation operation or service DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce th...

Page 2: ...NA ATURAL TURAL GAS GAS MADE MADE IN IN USA USA Minimum Minimum Permissible Permissible Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment Adjustment Approved Approved Minimu...

Page 3: ...BTU Specifications 6 3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 9 E Before Lighting...

Page 4: ...the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent...

Page 5: ...Y EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may...

Page 6: ...he National Fuel Gas Code ANSI Z223 1 latest edition in the U S A and the CAN CGA B149 Installation Codes in Canada 2 Product Specific Information B Glass Specifications This appliance is equipped wit...

Page 7: ...front of the fireplace or block louvers High temperatures may start a fire See Figure 3 1 Avoid placing candles and other heat sensitive objects on mantel or hearth Heat may damage these objects Figur...

Page 8: ...ecified and approved parts FIXED GLASS ASSEMBLY NOT SHOWN SECTION 4 B 4 C LED REPLACEMENT SECTION 4 C MANTEL CLEAR SPACE SECTION 3 A RATING PLATE GLASS CLIP TOOL LOCATION SECTION 3 B OPERATION DURING...

Page 9: ...WARNING Risk of Fire or Asphyxiation DO NOT op erate fireplace with fixed glass assembly removed MEASUREMENTS FROM TOP EDGE OF THE OPENING 22 IN 34 IN 40 IN 46 IN 52 IN MIN CEILING 28 IN APPLIANCE FRO...

Page 10: ...rom model to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowa...

Page 11: ...nce Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having ammable vapors away DO NOT operate the appliance with xed glass assembly removed cracked or b...

Page 12: ...ction 4 B Clean fixed glass assembly See Section 4 Replace the fixed glass assembly and run continuously on high an additional 12 hours This cures the materials used to manufacture the fire place NOTI...

Page 13: ...Locate the battery tray and insert four AA cell batteries Battery polarity must be correct or module damage will occur See Figure 3 5 A complete wiring diagram is included in the Electrical section o...

Page 14: ...omatically shut down the fireplace after 9 hours of continuous operation without receiving a command from the IFT RC400 or IFT RC150 2 If multiple control options are installed the IFT ECM will respon...

Page 15: ...and during cool down Use care and wear gloves when opening the front and accessing compo nents inside the appliance Be aware the appliance may be HOT use care in accessing the IFT ECM Set the IFT ECM...

Page 16: ...sess condition of screen and replace as necessary Inspect for scratches dents or other damage and repair as necessary Check that louvers are not blocked Vacuum and dust surfaces Remote Control Frequen...

Page 17: ...th care Glass is breakable Avoid striking scratching or slamming glass Avoid abrasive cleaners DO NOT clean glass while it is hot NOTICE Use only glass cleaner compatible with ce ramic glass Other typ...

Page 18: ...emove the ember glass assembly The LED box can be lifted out of the fireplace at this point See replacement parts list for LED part numbers Burner Ignition and Operation Frequency Annually By Qualifie...

Page 19: ...and adhesives used around the fireplace Film on the glass This is a normal result of the curing process of the paint and logs Glass should be cleaned within 3 to 4 hours of initial burning to remove...

Page 20: ...ront of it The remote acts as the thermostat Remote is placed in the path of an air draft or vent Move the remote away from the direct path of air flow The remote acts as the thermostat Flame Modulati...

Page 21: ...witch is in ON or IFT REM position Verify AC power available to junction box Verify AC DC adap tor is plugged into junction box and ECM Verify AC DC adaptor output voltage is between 5 7 6 3 Vdc If ba...

Page 22: ...valve solenoid Check main valve solenoid resistance nominal is 60 ohms If open or shorted replace valve Verify valve inlet pressure is correct for gas type Pilot and main do not light ECM goes into 5...

Page 23: ...ls out of reach of children See your dealer if you have questions Optional Heat Zone Gas Kit An optional Heat Zone Kit is available for your appli ance It must be installed by a qualified service tech...

Page 24: ...SRV2270 702 3 Log 3 SRV2270 703 4 Log 4 SRV2270 704 5 Log 5 SRV2270 706 6 Log 6 SRV2271 705 7 Log 7 SRV2271 707 8 Heat Shield Header Qty 2 req 2280 105 9 Heat Shield Valve 2281 153 10 Junction box 40...

Page 25: ...2 Log 2 SRV2271 702 3 Log 3 SRV2271 703 4 Log 4 SRV2271 704 5 Log 5 SRV2271 705 6 Log 6 SRV2271 706 7 Log 7 SRV2271 707 8 Heat Shield Header Qty 2 req 2281 105 9 Heat Shield Valve 2281 153 10 Junctio...

Page 26: ...03 315 5 Y 13 5 Valve NG 2166 302 Y Valve LP 2166 303 Y 13 6 Flex Ball Valve Assembly 12 302 320A Y 13 7 Rocker Switch 2206 299 Y 13 8 Grommet 2118 420 13 9 Wire Battery jumps 10 in 2281 196 Y 13 10 B...

Page 27: ...714 21 8 Refractory Back SRV2270 715 Refractory Herringbone BRICKMQ36HB 22 1 Refractory Top SRV2270 726 22 2 Refractory Left SRV2270 723 22 3 Refractory Left Base SRV2270 728 22 4 Refractory Left Base...

Page 28: ...SRV2271 714 21 8 Refractory Back SRV2271 715 Refractory Herringbone BRICKMQ42HB 22 1 Refractory Top SRV2271 726 22 2 Refractory Left SRV2271 723 22 3 Refractory Left Base SRV2271 728 22 4 Refractory...

Page 29: ...2 req 2146 413 Y Glass Latch Assembly MARQ36 Qty 3 req 2155 045 Y MARQ42 Qty 4 req Kapton Lens Light Orange Qty 2 req 2166 171 Y Lava Rock 4021 296 Mineral Wool 050 721 Nut 1 4 20 Hex Insert 7000 236...

Page 30: ...eat from the appliance adjacent windows and doors HVAC vents and direct sunlight To use the thermostat function access the main menu screen on your remote and select thermostat Next simply select your...

Page 31: ...ble venting configurations A Power Vent is a standard accessory on some products and an option on others When a Power Vent is detected a pre purge of 120 seconds is automatically required During this...

Page 32: ...reminder If the remote 300 hour maintenance message does not clear on the first try repeat above steps INDICATORS Your appliance has been disabled Please contact your dealer and report this issue Call...

Page 33: ...______________________________________________ ________________________________________________________________________________ ________________________________________________________________________...

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