Majestic JADE32IN Owner'S Manual Download

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Majestic • JADE32IN, JADE42IN, JADE42IL Owner’s Manual • 2491-987 Rev. F • 9/18

Service Parts

JADE32IN

Beginning Manufacturing Date: Dec 2017

Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.

Hearth and Home Technologies does not sell directly to consumers.

Provide model number

and serial number when requesting service parts from your dealer or distributor.

Stocked

at Depot

ITEM

DESCRIPTION

COMMENTS

PART NUMBER

Bronze Media

Qty 3 req

2413-850

Exhaust Restrictor

530-299

Gasket Assembly

2113-080

Contains burner neck, shutter bracket, vent, seal cap,

valve plate, and air passage gaskets

Touch Up Paint

TUP-GBK-12

Thermostat Wire

SRV2118-170

Conversion Kit NG

NGK-32LINEAR

Conversion Kit Propane

LPK-32LINEAR

Pilot Ori



ce NG

SRV593-528

Pilot Ori



ce Propane

SRV593-527

Regulator NG

NGK-DXV-50

Regulator Propane

SRVLPK-DXV-50

Summary of Contents for JADE32IN

Page 1: ...fitter See appliance installation manual for additional Commonwealth of Massachusetts requirements DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at risk individuals DO NOT st...

Page 2: ...______________________________________________ Email _____________________________________________________________ Not Not for use use with with solid solid fuel fuel Ne Ne doit doit pas entre entre utilise utilise avec avec un un combustible combustible solide solide This This appliance appliance must must be be installed installed in in accordance accordance with with local local codes codes if ...

Page 3: ...3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 8 E Before Lighting Appliance 11 F Lighting Instructions IPI 12 G Appliance Break In 13 H Heat Management 13 I Operation During A Power Outage Intellifire Touch 14 J Detailed Component Operating Instructions Intellifire Touch 15 4 Maintenance...

Page 4: ...ns on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or ...

Page 5: ...ARRANTY EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources...

Page 6: ... INTENDED FOR USE AS A PRIMARY HEAT SOURCE This appliance is tested and approved as either supplemen tal room heat or as a decorative appliance It should not be factored as primary heat in residential heating calculations NOTICE This installation must conform with local codes In the absence of local codes you must comply with the National Fuel Gas Code ANSI Z223 1 latest edition in the U S A and t...

Page 7: ...fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org Product Info Fireplace Stove Heater Glass Fronts Safety To prevent unintended operation when not using your fire place for an extended period of time summer months vacations trips etc Remove batteries from remote controls Turn off wall controls Set the selector sw...

Page 8: ... Wall Surface TV Guidelines NOTICE Temperatures listed above are taken with a temperature measuring probe as prescribed by the test standard used for appliance certification Temperatures on walls or mantels taken with an infrared thermometer may yield increased temperatures of up to 30 degrees or more depending on the thermometer settings and material characteristics being measured Use appropriate...

Page 9: ...nd from model to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures iden fied in the TV s technical specifica ons Contact the TV s manufacturer directly if you cannot locate this informa on or have ques ons regarding the informa on 3 Mant...

Page 10: ...cal specifications If the maximum allowable operating temperature for TV is less than 100 degrees Fahrenheit you should not use your TV with this application as damage to your TV may occur Contact the TV s manufacturer directly if you cannot locate this information or have questions regarding this information 3 A dimension taken from the top of the appliance opening to the bottom of the TV 4 B dim...

Page 11: ...ave been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Ensure that the glass is sealed and in the proper position and that the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NOT op erate fireplace with fixed ...

Page 12: ...sup plier s instructions C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand DO NOT D DO NOT use this appliance if any part has been under water Immediately call the control system and any gas control which has been under water For use with natural gas and propane A conversion kit as supplied by the manufac turer shall be used t...

Page 13: ...t option allows you to bring the warmth from your fireplace to the rest of your home up to 20 feet away Safely place a TV 12 inches above the fireplace The Smart Wall TV Kit must be installed by a qualified technician during the appliance installation process The Smart Wall TV kit must be used in conjunction with the IFT RC400 remote control Optional Heat Zone Gas Kit The Heat Zone Gas heat manage...

Page 14: ... Insert four AA cell batteries Battery polarity must be correct or module damage will occur See Figure 3 6 A complete wiring diagram is included in the Electrical section of the appliance Installation Manual 3 Turn the appliance on according to the instructions below for the appropriate type of control Standard Wall Switch or Factory Installed ON OFF Switch Toggle the switch as you would under nor...

Page 15: ...ully pairing a IFT RC400 all installed accessories can be controlled by the IFT RC400 see IFT RC400 user manual The RC150 allows the user to turn ON OFF the flame in the appliance and activate the Cold Climate mode if desired The IFT ECM has a safety feature that will automatically shut down the fireplace after 9 hours of continuous operation without receiving a command from the IFT RC400 or IFT R...

Page 16: ... appliance See Figure 3 8 Switch is located above the RESET label Hold reset switch down for one second and release A beep will signal module is reset Appliances with Wall Switch and Remote Turn wall switch back to ON position Go to main menu on remote control and restart fireplace The fireplace will start as it would under normal circumstances Appliances with Wall Switch Only Turn wall switch bac...

Page 17: ...his gap is designed for positive placement when replacing the glass assembly See Figure 4 1 Clean glass with a non abrasive commercially available cleaner Light deposits Use a soft cloth with soap and water Heavy deposits Use commercial fireplace glass cleaner consult with your dealer B Maintenance Tasks Homeowner The following tasks may be performed annually by the homeowner If you are uncomforta...

Page 18: ...o support the glass at all times 3 Verify that the top two glass latches are engaged by vi sually verifying that glass latches have engaged both left and right tabs on the glass frame 4 Verify the bottom two glass latches have engaged the glass frame tabs by grasping the bottom of the glass frame assembly and pulling the glass frame assembly away from the face of the appliance and release the glas...

Page 19: ...al are sharp and should be avoided Remove all foreign objects Verify unobstructed air circulation Decorative Fronts Surrounds Frequency Annually By Homeowner Tools needed Protective gloves stable work surface Assess condition of screen and replace as necessary Inspect for scratches dents or other damage and repair as necessary Check that air intake and discharge areas are not blocked Vacuum and du...

Page 20: ...of the main gas valve opening Inspect for lifting or other flame problems Verify air shutter setting is correct See Installation Manual for required air shutter setting Verify air shutter is clear of dust and debris Inspect orifice for soot dirt and corrosion Verify orifice size is correct See Service Parts List for proper orifice sizing Verify manifold and inlet pressures Adjust regulator as requ...

Page 21: ...to see the pilot flame burn continually In an intermittent pilot ignition system IPI the pilot flame should turn off when appliance is turned off Some optional control systems available with IPI models may allow pilot flame to remain lit Rock Media Kit There may be some cracking noise coming from the fireplace during the first few heating and cooling cycles This noise is associated with settling r...

Page 22: ...placed in the path of an air draft or vent Move the remote away from the direct path of air flow The remote acts as the thermostat Flame Modulation The control system is designed to automatically adjust the flame intensity based on the difference between the desired room temperature and actual temperature In thermostat mode the hearth appliance will start in HI flame but as the actual temperature ...

Page 23: ...onnections or electrical shorts in wiring from module to pilot assembly Verify wire insulation is not dam aged Verify wires are not grounding out to chassis pilot burn er or any other metal object Replace any damaged wires Ignitor gap is too large Verify spark gap is approximately 0 095 2 41 mm to 0 135 3 43 mm Pilot won t light there is no noise or spark No AC power AC DC adaptor faulty backup ba...

Page 24: ...n main valve solenoid Check main valve solenoid resistance nominal is 60 ohms If open or shorted replace valve Verify valve inlet pressure is correct for gas type Pilot and main do not light ECM goes into 5 Red 1 Green Lockout Power Vent PV Failure Power Vent blower defective check wiring to IFT ACM check if blower is working Check if PV pressure switch is connected to brown and black wire in 6 pi...

Page 25: ...cces sories with this appliance Using non listed accessories could result in a safety hazard and will void the warranty Remote Controls Wall Controls and Wall Switches After a qualified service technician has installed the re mote control wall control or wall switch follow the in structions supplied with the control installed to operate your fireplace For safety Install a switch lock or a wall rem...

Page 26: ...ial number when requesting service parts from your dealer or distributor Stocked at depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Non Combustible Support 2492 104 2 Top Fill 2492 135 3 Non Combustible Assembly 2492 079 4 Base Pan 2492 111 5 Burner Assembly 2492 007 Y 6 Glass Door Assembly GLA 32MAJ Y 7 Lower Panel 2492 103 8 Valve Assembly Refer to Valve Page 9 Junction box SRV4021 013 Y 10 Heat S...

Page 27: ...6 170 Y 8 3 Grommet SRV2118 420 8 4 Burner Support Left and Right 1 Set 2491 169 8 5 Gasket 2025 407 8 6 Bulkhead W Flex Tube 4021 428 Y 8 7 Valve Bracket 2491 153 8 8 Flex Ball Valve Assembly 12 SRV302 320 Y 8 9 Valve NG 2166 302 Y Valve Propane 2166 303 Y 8 10 Male Connector Pkg of 5 303 315 5 Y 8 11 Transformer 6 Volt Wall SRV2326 131 Y 8 12 Jumper Wire SRV2187 198 Y 8 13 Module Control IFT 232...

Page 28: ...rial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Bronze Media Qty 3 req 2413 850 Exhaust Restrictor 530 299 Gasket Assembly 2113 080 Contains burner neck shutter bracket vent seal cap valve plate and air passage gaskets Touch Up Paint TUP GBK 12 Thermostat Wire SRV2118 170 Y Conversion Kit NG NGK 32LINEAR Y Conversion ...

Page 29: ...ng service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Header Heat Shield 2118 120 2 Non Combustible Support 2491 104 3 Top Fill 2491 135 4 Non Combustible Assembly 2491 079 5 Base Pan 2491 111 6 Burner Assembly 2491 007 Y 7 Glass Door Assembly GLA 42MAJ Y 8 Lower Panel 2491 103 9 Valve Assembly Refer to Valve Page 10 Junction box SRV4021 013 Y 11...

Page 30: ...ne 2106 170 Y 9 3 Grommet SRV2118 420 9 4 Burner Support Left and Right 1 Set 2491 169 9 5 Gasket 2025 407 9 6 Bulkhead W Flex Tube 4021 428 Y 9 7 Valve Bracket 2491 153 9 8 Flex Ball Valve Assembly 12 SRV302 320 Y 9 9 Valve NG 2166 302 Y Valve Propane 2166 303 Y 9 10 Male Connector Pkg of 5 303 315 5 Y 9 11 Transformer 6 Volt Wall SRV2326 131 Y 9 12 Jumper Wire SRV2187 198 Y 9 13 Module Control I...

Page 31: ...d serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Bronze Media Qty 3 req 2413 850 Exhaust Restrictor 530 299 Gasket Assembly 2113 080 Contains burner neck shutter bracket vent seal cap valve plate and air passage gaskets Touch Up Paint TUP GBK 12 Thermostat Wire SRV2118 170 Y Conversion Kit NG NGK 42LINEAR Y Convers...

Page 32: ..._________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party responsible for use and operation Important operating and maintenance instructions included Read understand and follow these instructions for safe installation and operation Printed in U S A Copyright 2018 Majestic a brand of Hear...

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