TROUBLE SHOOTING
For your convenience, we have listed some methods to solve common problems you may encounter
when you use the system. If the problem occurs repeatedly, contact the nearest maintenance center.
Solution
Power supply does
not work
Power plug is not fully
inserted into the power socket
Fully insert the power plug
into the power socket
Remote control
does not work
The batteries have been used up
Replace them with new ones
The remote control is not
aimed at the remote control
sensor
Please aim the remote control
correctly; in line with the
remote sensor
Play is unavailable
No disc inserted
Insert a disc
Disc incorrectly inserted
Reinsert the disc with the
picture upward
Disc is not compatible with
this device
No sound from
speakers
Audio wire is not connected
correctly
Connect the audio wire
correctly
Incorrectly connected to
computer
Connect the computer correctly
by referring to the illustration
Discontinuous sound
Disc is not clean
Disc scratched
Replace with a clean disc or
use a soft cloth to clean the
disc
Replace with a new one
Only use discs that are
compatible with this device
Problem
Possible cause
20
