P17
Error Codes & Solution
Error Code
Description
Solution
E01
E02
E04
E05
E06
E07
E08
HOT
E11
E12
E13
E14
E15
E16
E17
E18
E40
E41
E42
E43
The voltage of the main power
supply is over 45V.
The height difference is over 1 cm
between lead screws.
Initialization.
Something is wrong with the controller
in connecting or working.
Check the wire of the controller.
The desk is blocked and stopped.
Release the key and run it again.
Failed in powering up and the voltage is under 20V.
Replace the main power supply or check the wire of it.
It is protected while the main power supply
is working, the voltage is under 20V.
Power on again.
The desktop is tilting.
Initialization.
The temperature of the power supply is too high,
or it continues working for over 2 minutes in 18 minutes.
Wait for the power supply to cold down or
wait for over 18 minutes before working again.
The motor is not connected.
Check the connecting wire.
Something is wrong with
the sample channel of the motor.
Replace the control board.
The wire inside the motor fails in connecting.
Check the connection of the motor Line.
Something is wrong with the motor Hall,
or it is disconnected.
Short circuit inside the motor.
Locked-rotor motor.
The motor is rotating in the wrong direction.
The motor overloads.
Control box is offline in series connection.
Wrong signal in series connection.
Something is wrong with the memory unit.
Something is wrong with the anti-collision sensor.
Check the Hall signal or replace the connecting wire.
Check the connecting wire or replace the control box.
Replace the motor.
Reduce the load.
Initialization.
Check the connecting wire.
Replace the control box.
Replace the control box.
Replace the motor wire or Hall wire.
Check the main power supply.
Q&A