Operation Manual easyTone
8529689 Rev. 2
53
10/05/2022
5.15 Calibration Reminder
Section 3.3
Figure 74
If the device calibration has expired, you will be reminded
of the need to recalibrate when you start the easyTone
App (Figure 74).
5.16 Troubleshooting
Problem: You cannot create a patient in the Screening List in the easyTone App.
Possible reason:
When first using the easyTone App, you have not allowed the
easyTone App to access photos and media on your device.
Solution:
Allow the easyTone App access to photos and media on your device.
Section 5.11.2
Problem: You cannot upload a Screening List from the easyTone Companion
Software to the easyTone App.
Possible reason:
When first using the easyTone App, you have not allowed the
easyTone App to access photos and media on your device.
Solution:
Allow the easyTone App access to photos and media on your device.
Section 5.11.2
Problem: You cannot update the easyTone App.
Possible reason:
Authorization for installation is not given.
Solution:
Allow installation on the tablet.
Section 5.14
Problem: File transfer from tablet to PC/Mac does not work.
Possible reason:
File transfer function is not activated.
Solution:
Select
File Transfer
in the USB settings.
Section 5.9.4
Connecting the Tablet to the easyTone Companion
Software (Step 4)
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