Magtek ExpressCard 3000 Preventive Maintenance Procedure Download

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MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350

ExpressCard 3000

Instant Issuance Card Personalization System

Preventive Maintenance Procedure

June 2019

Document Number:

D998200294-10

REGISTERED TO ISO 9001:2015

Summary of Contents for ExpressCard 3000

Page 1: ...CA 90740 I Phone 562 546 6400 I Technical Support 888 624 8350 www magtek com ExpressCard 3000 Instant Issuance Card Personalization System Preventive Maintenance Procedure June 2019 Document Number D...

Page 2: ...CATION RELEASE NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS ELECTRONIC OR MECHANICAL FOR ANY PURPOSE WITHOUT THE EXPRESS WRITTEN PERMISSION OF MAGTEK INC MagTe...

Page 3: ...tant Issuance Card Personalization System Preventive Maintenance Procedure Page 3 of 24 D998200294 10 Table 0 1 Revisions Rev Number Date Notes 10 06 13 2019 Initial Release based on D998200294 90 DRA...

Page 4: ...embly SAFETY REQUIREMENTS Never do any of the following DO NOT use a ground adapter plug to connect equipment to a power socket outlet that lacks a ground connection terminal DO NOT attempt any mainte...

Page 5: ...e Image Printer 11 3 3 Clean Transport Rollers 11 3 4 Update the Software 12 3 5 Update the Firmware 13 3 5 1 Check Firmware Revision Numbers 13 3 5 2 Update the Main Logic Board Controller Firmware 1...

Page 6: ...ailable Ethernet port 22350302 or equiv 1 ea CABLE ETHERNET CAT5E BLACK 10 N A 1 ea Flashlight 1 3 Required Materials Part Number Qty Description 1000005420 1 ea ASSEMBLY FIELD SERVICE PREVENTIVE MAIN...

Page 7: ...RD 3000 EC3000 INSTALLATION AND OPERATION MANUAL D99875607 1 ea HARDWARE SERVICE MANUAL EC2000 EC3000 D998200294 1 ea PROCEDURE PREVENTIVE MAINTENANCE EC3000 D998200295 1 ea CHECKLIST PREVENTIVE MAINT...

Page 8: ...ow to procedures from that manual have been removed for brevity For details about performing any procedure described in this document see that manual and D998200281 ExpressCard 3000 Installation and O...

Page 9: ...ance Procedure EC3000 EC3000 requires regular preventive maintenance to maintain image quality and reliability Follow the steps in each section below to perform preventive maintenance The following pa...

Page 10: ...3 Preventive Maintenance Procedure EC3000 ExpressCard 3000 Instant Issuance Card Personalization System Preventive Maintenance Procedure Page 10 of 24 D998200294 10...

Page 11: ...sure the device is powered on and connected to the network 4 Park the hopper shuttle at the front of the device by following these steps a On the touchscreen press the Menu button b Press the Mainten...

Page 12: ...nk on the left side of the page to display a File to Upload page 4 Press the Browse button to launch the Choose File to Upload dialog box 5 Navigate to the folder that contains the CAB files you want...

Page 13: ...nformation list note the Controller Firmware and Printer Firmware entries 4 If the Version Information for any component does not match the versions MagTek Support Services has recommended installing...

Page 14: ...Board Controller Firmware To update the controller main logic board MLB firmware follow these steps 1 From the Firmware Download page select the Controller radio button 2 In the list of hex files sel...

Page 15: ...Maintenance Procedure Page 15 of 24 D998200294 10 4 Wait about 5 minutes for the firmware to finish downloading Do not power off the device 5 After the firmware update is complete the device will mak...

Page 16: ...Procedure Page 16 of 24 D998200294 10 3 5 3 Update the Image Printer Firmware To update the image printer firmware follow the steps from section 3 5 2 but select the Printer radio button and select t...

Page 17: ...00 ExpressCard 3000 Hardware Service Manual to move the XY transport from the front to the rear of the device to verify the movement is smooth and there is no belt slippage Leave the transport at the...

Page 18: ...ssary 5 Use compressed air to clean each of the sensors D99875607 ExpressCard 2000 ExpressCard 3000 Hardware Service Manual for an inventory of all sensors in the device 6 Use compressed air to clean...

Page 19: ...es can produce characters of poor quality or characters that are raised indented less than the required depth The top and bottom embosser motors each drive a hammer that applies force to the punches a...

Page 20: ...99875607 ExpressCard 2000 ExpressCard 3000 Hardware Service Manual 4 Inspect the characters on the top embosser wheel to identify any broken or bent cones Top side replacement font sets include a 3307...

Page 21: ...D99875607 ExpressCard 2000 ExpressCard 3000 Hardware Service Manual 7 Check the embosser wheel alignment by standing in front of the device and looking straight down at the embosser Use an inspection...

Page 22: ...1 Move the hammer follower out of the way and add 2 drops of lubricant to the top and to the front of the top punch hammer 12 Add 2 drops of lubricant to the left and right sides of the shaft that hol...

Page 23: ...es smoothly across the punch hammer Press the top rocker arm all the way down and make sure the top of the knuckle remains level and parallel to the floor at all points in the movement cycle The knuck...

Page 24: ...these steps to test the device and restore it to its original state 1 Re connect the power and network cables 2 Re attach any security hardware 3 Re install consumables 4 Close all open doors 5 Power...