6 - Operation
DynaPro Go| Handheld PIN Pad Device with MSR/Contact/Contactless | Installation and Operation Manual
Page 50 of 60 (
D998200129-10
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6.5.3
How to Tap Contactless Cards / Devices
To tap a contactless card or smartphone, cardholders should:
1)
Wait for the display to toggle between the transaction amount and an action prompt (see
for examples). The device also shows a solid green rectangle at the upper left corner of the display
indicating it is ready for a tap.
2)
Briefly hold the card, smartphone, or other contactless payment device over the contactless logo on
the display. The device quickly shows two solid green rectangles at the upper left to show it is
processing, then three rectangles to show it has successfully read the tap, then four rectangles to show
the read is complete (see
). The device will also beep when the read is complete.
If the device can not communicate with the card, smartphone, or other contactless payment device, it may
prompt the cardholder to tap again, or to insert the card, or to use the magnetic stripe reader. The rules
the device uses to choose when to revert to a different payment type are driven by the various payment
brand specifications and by the list of payment types the host software has directed the device to accept
for the transaction. If the device notifies the host that it is unable to read payment information for the
transaction, the host software may choose to revert to prompting the operator to enter card data manually
(see section
6.5.4 How to Enter Card Information Manually)
.
Figure 6-17 - Example Contactless Transaction Screens
