10
PREPARATION
Place the heater on a firm, level surface and plug into a grounded 120 V, 60 Hz power outlet and turn on
the power switch on the rear of the unit . Only operate heater in upright position .
Insert two AAA batteries into the remote control before using (batteries not included) .
Please note that infrared heaters do not heat like a traditional space heater . You should not expect
infrared heaters to blow hot air like a traditional space heater . Infrared heaters heat objects not air .
Infrared heaters are intended to supplement an already heated, insulated room . Square footage specifi-
cations assume a single enclosed room not an entire home . Infrared heaters do not heat through walls,
floors, and are not intended to replace a main heat source . Infrared heat can take at least 24 hours to
warm a room but operate much more efficiently to maintain the desired temperature . Infrared heaters
will not work well in uninsulated unheated spaces like screened in porches, RV’s, garages, unheated
basements, etc .
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The heater does not
turn on .
1 . The power cord is not plugged in .
2 . The electricity at the main fuse box
is not working .
3 . The battery in the remote control
is dead .
4 . The thermostat on the heater is
set lower than the room tempera-
ture .
1 . Plug the power cord into an elec-
trical outlet .
2 . Check the electricity at the main
fuse box .
3 . Replace the batteries in the remote
control .
4 . Increase the thermostat tempera-
ture on the heater for a higher heat
setting .
The heater displays
an error code “E1”
1 . The heater has overheated .
2 . Insufficient power to the unit
3 . The air filter is clogged .
4 . Insufficient air flow to the heater .
1 . Unplug the heater from the wall,
wait a few seconds then plug the
power cord back in .
2 . Make sure the unit is plugged into
a dedicated 3-prong outlet, with no
extension cords or surge protec-
tors .
3 . Clean the airfilter located on the
back of the unit . see page 13 .
4 . Move the unit at least 3ft from the
wall .
The heater displays
an error code “E2”
1 . Temperature sensor not function-
ing properly .
1 . Please contact technical support .
