15
Check the following before requesting service:
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Can’t power on Built in battery drained
Recharge the battery
Volume level of paired/connected
device is in low level
Rise the volume level of the
paired/connected device
Volume level of the connected/paired
device too high
Reduce the volume level of the
connected/paired device
BT not
unctioning
The external BT device had NOT paired
to the unit
Pair the external BT device to the
unit
The external BT device too far from the
unit
Place the external BT device
close to the unit
f
No sound or
sound weak
Sound
distortion
Volume level in minimum position
Rise the volume level by pressing
the VOL+ Button on the
top of unit
Volume level too high
Lower the volume level by pressing
as page
8
the VOL- Button on the
top of unit
Alexa not
functioning
The“MAGNAVOX BT Player” app
had not installed in the mobile device
Install it in your mobile device as
page 8
Troubleshooting Guide
