EN-66
Problem
Tip
Cannot play back BD-video
(BD-ROM Profile 2.0).
Insert an SD Memory Card (1GB or more) which is formatted on this unit. Some
discs with BD-Live™ function require memory when playing back the content.
Do not remove the card during playback.
Make sure the write-protect switch on the SD Memory Card is not enabled.
Folder or files stored on DLNA home
media server are not displayed in the
file list or cannot be played back.
Check the setting on your home media server.(Refer to the user manual of
the home media server.)
Check the network connection and settings.
Cannot use Netflix feature.
Netflix is available only in the United States.
Check if the network connection is properly made.
Visit netflix.com/magnavox on your PC and become a Netflix member.
Cannot add movies or TV episodes
to the instant Queue.
Visit netflix.com on your PC.
Adding movies or TV episodes may only be done on the PC, not using this unit.
Even though the speed of the
Internet connection improves during
playback, the picture quality of Netflix
streaming movie does not improve.
The picture quality does not change during playback.
The picture quality differs depending on the speed of Internet connection at
the time the streaming video is loading.
The picture quality of streaming
movie (Netflix, Film Fresh or
Blockbuster) is poor.
Check the speed of your Internet connection.
Contact your Internet service provider.
(You may need to improve the broadband speed.)
Streaming movie (Netflix, Film Fresh
or Blockbuster) often stops or starts
buffering during playback.
Contact your Internet service provider.
(You may need to improve the broadband speed.)
Cannot use Film Fresh / Blockbuster
feature.
Film Fresh / Blockbuster is available only in the United States.
Check if the network connection is properly made.
Visit filmfresh.roxionow.com/Login (Film Fresh) or
www.blockbuster.com/auth/login (Blockbuster) on your PC and create an account.
Cannot use the VUDU service.
Check if the network connection is properly made.
VUDU is available only in the United States.
Cannot rent or buy movies / TV
shows on VUDU.
You need to activate the VUDU account. (Refer to page 43)
Log into your account at http://my.vudu.com and check your payment information.
The picture quality of VUDU movie
is poor.
Check the speed of your Internet connection. You need speeds of at least 8
Mbps to this player for high quality uninterrupted playback.
VUDU movie often stops or starts
buffering during playback.
Contact your Internet service provider to troubleshoot your Internet
connection for speed and line quality. Consistent line quality and speed are
very important for Internet video playback.
Cannot use Pandora feature.
Check if the network connection is properly made.
Pandora is available only in the United States.
You must create a Pandora account and activate this unit.
(Refer to “Activating Pandora” on page 46.)
D
Note
• Do not attempt to repair the Blu-ray Disc™ Player yourself. This may cause severe injury, irreparable damage to
your Blu-ray Disc™ Player and void your warranty.
• Please have available your Blu-ray Disc™ Player model and serial number before contacting us. These numbers
are available on the cabinet, as well as on the packaging.
