10
FAQ/Troubleshooting
No Power
•
Ensure that the AC cord is properly connected.
•
Ensure the soundbase is plugged into a wall outlet.
•
Press
on the remote control or soundbase to turn the soundbase on.
No Sound
•
Increase the volume. Press
on the remote control or on the soundbase.
•
Press on the remote control to ensure the soundbase is not muted.
•
Press source buttons to select a different input source.
•
When using either of the Digital input, if there is no audio:
1.
Try setting the TV output to PCM
2.
Connect directly to your Blu-ray/other source. Some TVs do not pass through
digital audio.
3.
Your TV may be set to variable audio output. Confirm that the audio output setting is set
to FIXED or STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed
information.
•
If using Bluetooth, ensure that the volume on your source device is turned up and that the
device is not muted.
•
Check your cable connections
Remote control does not work
•
Before you press any playback control button, first select the correct source.
•
Reduce the distance between the remote control and the unit.
•
Insert the battery with its polarities (+/-) aligned as indicated.
•
Replace the battery.
•
Aim the remote control directly at the sensor on the front of the unit.
I hear buzzing or humming
•
Ensure all cables and wires are securely connected.
•
Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does
not, the problem may be with the original device.
•
Connect your device to a different input on the soundbase.
•
Try a different RCA or HDMI cable
I can’t find the Bluetooth name of this unit on my Bluetooth device
•
Ensure the Bluetooth function is activated on your Bluetooth device and searching for available
devices.
•
Re-pair the unit with your Bluetooth device.
•
Ensure you are within the Bluetooth range of 8 meters/26 feet.
•
Confirm the soundbase is in Bluetooth mode
Soundbase is shutting off after 15 minutes
•
When the soundbase’s external input signal level is too low, the soundbase will turn off
automatically in 15 minutes. Please increase the volume of your external device.
Summary of Contents for SB41
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