TROUBLE SHOOTING GUIDE
15
Problem
Burner will not light
with igniter
Burner will not light
even with match
Flame goes out
Flare-up
Yellow sooty flame
Possible Cause
Igniter electrode covered with
grease or residue
Igniter/electrode wire loose or
disconnected
Wire is shorted causing spark
from wire before electrode
No spark being generated
Electrode protection cap is not
covering the igniter electrode
No gas flow
Obstructed gas flow
Disconnected gas supply hose
High or gusting winds
Flame on low setting and lid
is closed or opened too quickly
Excessive cooking temperature
Grease and/residue build-up
Excessive fat in meats
Excessive oils in marinades
Excessive cooking temperature
Obstruction of gas flow
Possible Solution
Clean igniter electrode
Check connection and reconnect
Replace igniter wire
Replace valve assembly
Position burner so electrode
protection cap is directly above
electrode
Check fuel supply
Clean venturi tube and burner
Reconnect gas supply hose
Place grill out of windy area if
possible. Turn front of grill
away from the wind
Relight and close or open lid
more slowly
Reduce flame level
Clean components
Trim fat from cuts of meat
before grilling
Use non-oil based marinades
Reduce flame level
Check and clean venturi tube
and burner. Check gas supply
line connection
