TROUBLE SHOOTING GUIDE
Problem
Burner will not
light with igniter
Burner will not
light even with
match
Flare-up
Yellow sooty flame
Blow-out
Hot Spots
Possible Cause
Electrode covered with grease or
residue
Electrode not directly under
burner ground strap
Electrode wire loose,
disconnected, or corroded
Wire is shorted causing spark
from wire before electrode
No spark being generated
No gas flow
Obstructed gas flow
Excessive cooking temperature
Grease and/or residue build-up
Excessive fat in meats
Excessive oils in marinades
Obstructed gas flow
Flame too low
Wind directly on burner
Obstructed gas flow
Grill not level
Grease or residue build-up
Excessive fat in meats
Excessive oil in marinades
Possible Solution
Clean electrode
Adjust burner so burner ground strap is
directly above electrode
Clean, adjust & reconnect wire between
igniter & electrode, see “Complete
Disassembly” (page 7)
Replace Igniter, Electrode & Wire
See page 8 for part number
Replace Igniter, Electrode & Wire
See page 8 for part number
Check fuel level, replace canister or refill
cylinder
Clean burner, turbo venturi tube, and
valve orifice. Remove debris/spider webs
Operate only on low when lid is closed
Reduce flame level
Leave lid open
Use water spray to cool
Clean components
Trim fat from cuts of meat before grilling
Use non-oil based marinades
Clean burner, turbo venturi tube, and
valve orifice. Remove debris/spider webs
Increase flame
Block wind with lid. See page 3
Clean burner, turbo venturi tube, and
valve orifice. Remove debris/spider webs
Level Grill. See page 3
Clean components
Trim fat from cuts of meat before grilling
Use non-oil based marinades
