Magiglo Custom 16 User, Installation & Servicing Instructions Download Page 1

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Users,

Installation & Servicing

Instructions

MUST BE LEFT WITH THE USER

CUSTOM

Bespoke Gas Fires

Models:

Custom 16 and L16
Custom 18 and L18

Fuel Effect Options:

Coal Effect – NG and LPG

Pebble Effect - NG Only

Control Options:

Manual BM Control

Remote Control

Total Control

Detached Control

For use on Natural Gas (G20) at a supply pressure of 20mbar

or Propane (G31) at a supply pressure of 37mbar in GB and IE

(Dependent upon model)

Summary of Contents for Custom 16

Page 1: ...6 and L16 Custom 18 and L18 Fuel Effect Options Coal Effect NG and LPG Pebble Effect NG Only Control Options Manual BM Control Remote Control Total Control Detached Control For use on Natural Gas G20 at a supply pressure of 20mbar or Propane G31 at a supply pressure of 37mbar in GB and IE Dependent upon model ...

Page 2: ...one year of purchase Burley Magiglo will arrange to repair or replace the item free of charge Any claims under this warranty must be made through the retailer from whom the product was purchased As the purchaser s contract of sale is with the retailer Burley Magiglo are unable to enter into discussions with the purchaser until the retailer has inspected any claim and deemed it to be valid Burley M...

Page 3: ...Magiglo Custom 16 and L16 into a 125mm 5 Class 2 Metal Flue system 26 3 3 Technical Data 28 3 4 Burner Tray Layouts 29 3 5 Appliance Location 30 3 5 1 Floor Level and Raised Fireplace Openings 31 3 5 2 Independent canopy 31 3 6 Ventilation 31 3 7 Contents Checklist 32 3 8 Installation Procedure 33 3 8 1 Continuation of Installation Remote Control Model 33 3 8 2 Continuation of Installation Total C...

Page 4: ...installation of the fire in GB should follow the recommendations of the following current British Standards BS 5871 Pt 3 Installation of Decorative Fuel Effect Gas Fires BS 6891 Pipe work Installation BS 5440 Pts 1 2 Flues and Ventilation BS 715 Metal flue pipes fittings terminals and accessories for gas appliances BS 5482 Domestic butane and propane gas burning installations IGE UP 7 IGE document...

Page 5: ...imum cross sectional area equivalent to a 175mm 7 diameter flue e g Masonry chimney However should the model being installed have a heat input of 6 9kW then the flue requirements as set out in SECTION 0 may be applicable Please refer to the full Flue and Chimney Requirements within the Installation Instruction section Gas Supply 1 This decorative gas fire is suitable for use with either Natural Ga...

Page 6: ...ecification Up to 14 5 Burner Width 14 5 to 18 Burner Width Height to Centre A Maximum 9 Inches 23cm 9 Inches 23cm Minimum 7 5 Inches 19cm 7 5 Inches 19cm Ash Pan Cover Height B Maximum 3 5 Inches 9cm 3 5 Inches 9cm Minimum 2 5 Inches 6 4cm 2 5 Inches 6 4cm Ash Pan Cover Free Air Opening Minimum 5 sq Inches 32 3cm 2 5 sq Inches 32 3cm 2 Fire Fret Free Air Opening Minimum 15 of total fire front are...

Page 7: ...rol valves Identify the control system on your fire as shown and follow the appropriate operating instructions in the appropriate section Control Valve Operation Control Type Manual Manual BM Control See Section 0 on Page 6 Remote Control See Section 0 on Page 7 Total Control See Sections 0 0 on Pages 8 9 ...

Page 8: ...manually by applying a lighted match or taper to the pilot jet and following the above procedure NOTE No attempt should be made to relight the fire for at least 3 minutes after the pilot flame has been extinguished either intentionally or unintentionally 6 Once the pilot is established the main burner can be operated by turning the control knob anti clockwise The preset minimum is found with the a...

Page 9: ...this process the main burner will ignite from the pilot 7 By pressing the two buttons together to increase the gas rate and the lower button only to decrease the gas rate the valve can be manipulated to select the desired gas rate between maximum and minimum By pressing the buttons in short bursts you will be able to adjust the gas rate in small steps 8 To turn the fire off continuously press the ...

Page 10: ...ing press the large flame to increase the flame height or small flame to decrease the flame height on the handset see Figure 9 5 For fine adjustment tap the or buttons 6 To leave the burner in the standby mode press the small flame until the main burner goes out In the standby mode the pilot stays alight 7 To turn off the main burner and the pilot press the OFF button on the hand set WARNING Ensur...

Page 11: ... 10 seconds and slowly release The pilot should stay alight Repeat step 4 if necessary 6 Turn the Manual knob anticlockwise to the ON position 7 Turn the Gas Rate adjusting knob anticlockwise to the ON position to turn the main burner on Adjust this knob to obtain the desired gas rate between maximum and minimum 8 To turn the main burner off but leaving the pilot on turn the Gas Rate adjusting kno...

Page 12: ...er Unit 1 Remove the receiver unit from under the fire burner or from wherever positioned if mounted remotely and remove the battery compartment cover see Figure 13 2 Replace the old batteries with new ones ensuring they are inserted in the correct polarity 3 Replace the cover on the receiver unit ensuring that it is securely closed 4 Return the receiver unit to its original mounting position Figu...

Page 13: ...refore during installation and servicing we recommend that you use a HEPA filtered vacuum to remove any dust and soot accumulated in and around the fire before and after working on the fire to ensure that the release of fibres from these RCF articles is kept to a minimum We recommend that you should follow the normal hygiene rules of not smoking eating or drinking in the work area When replacing C...

Page 14: ... coals than required In this instance use only sufficient coals to go around the perimeter as indicated 4 Unpack the random coals and proceed to bridge them across the aeration tubes and previously laid fuel Start by bridging from the front row back onto the aeration tubes then across the aeration tubes then from the aeration tubes out to the outside layer of previously laid coal This will create ...

Page 15: ...ect Layouts Figure 14 Bowed Tray Coals Layer 1 Figure 15 Bowed Tray Coals Layer 2 Figure 16 Oval Tray Coals Layer 1 Figure 17 Bowed Tray Coals Layer 2 Figure 18 Rectangular Tray Coals Layer 1 Figure 19 Rectangular Tray Coals Layer 2 ...

Page 16: ...own in Figure 20 ensuring that no gas ports or the cross lighting slot are obstructed MEDIUM SQUARE COALS SMALL SQUARE COALS EQUALLY SPACED Figure 20 2 Next place the random coals over the previously laid coals as shown in Figure 21 ensuring that they are stable in position RANDOM COALS Figure 21 3 Now place more random coals bridging from the front as shown in Figure 22 RANDOM COALS Figure 22 4 T...

Page 17: ...tters C D and F Used on top of large pebbles for bridging across gaps Also used in a row in front of the fire Small Pebbles These are small pebbles marked with letter G and used on small trays or covering up gaps on top layer Flat Pebbles Marked with letter H and used on sides and rear if necessary of trays as part of the first layer Front Pebbles Comprises of pebbles marked with letters E and J a...

Page 18: ...olouration NOTE Pebbles must not be placed directly on the pilot assembly however pebbles may be placed suspended above the pilot assembly on inset pilots WARNING Do not touch the fire when it is alight The fire will remain very hot for a while after extinguishing This product may use Components Coals Pebbles Ceramic backs containing Refractory Ceramic Fibres RCF which are man made vitreous silica...

Page 19: ...Typical Pebble Layout for Small Custom 16 Tray K K K K K K K K K G PEBBLES TOP LAYER FRONT AND REAR LAYER SECOND LAYER FIRST LAYER AERATION TUBES ALL E PEBBLES H PEBBLES E J PEBBLES K A B PEBBLES C D F PEBBLES ...

Page 20: ... Shallow Custom 16 and Custom 18 Trays K K K K K K C D D C C D C C D D C C D C D D E J PEBBLES EQUALLY PLACED H PEBBLES AERATION TUBES K A B PEBBLES FIRST LAYER SECOND LAYER C D F PEBBLES G PEBBLES FRONT AND SURROUNDING LAYER TOP LAYER ...

Page 21: ...ustom 18 Trays FRONT PEBBLES J or E AERATION TUBES FLAT PEBBLES H PILOT FIRST LAYER K K K K A B A B SECOND LAYER LARGE PEBBLES B A B A D MEDIUM PEBBLES C D F LARGE PEBBLES FRONT AND THIRD LAYERS B D D D MEDIUM PEBBLES C D F SMALL PEBBLES G IF SUPPLIED TOP LAYER ...

Page 22: ... Pebble Layout for Custom 16 or Small Custom 18 FIRST LAYER SECOND LAYER TOP FRONTLAYER FLAT PEBBLES H FRONT PEBBLES E or J AERATION TUBES FRONT PEBBLES E or J LARGE PEBBLES K MEDIUM PEBBLES C D F MEDIUM PEBBLES C D F ...

Page 23: ...OND LAYER FRONT AND THIRD LAYER TOP LAYER FRONT PEBBLES E or J EQUALLY SPACED H H H H AERATION TUBES LARGE PEBBLES K LARGE PEBBLES A B ON SIDES OF TRAY LARGE PEBBLES A B MEDIUM PEBBLES C D F PILOT MEDIUM PEBBLES C D F SMALL PEBBLES G IF SUPPLIED FLAT PEBBLES H ...

Page 24: ...es generating heat will create warm air convection currents that will transfer heat to any wall surface against which they are located Some soft furnishings including blown vinyl wallpapers may not be suitable for use where they are likely to encounter temperatures above the normal room level For this reason the manufacturer s advice should be sought before using this type of wall covering adjacen...

Page 25: ...Ceramic Fibres RCF we recommend that the replaced items are not broken up but are sealed within heavy duty polythene bags and clearly labelled as RCF waste RCF waste may be disposed of in suitably licensed landfill sites 2 8 1 Cleaning the Fire Bed and the Imitation Coals Pebbles 1 If excessive debris is observed on the imitation fuels or fire bed this must be removed before further using the fire...

Page 26: ...ot light readily 2 Yellow flame on pilot burner 3 Fire shuts down unexpectedly 4 The pilot does not stay alight after releasing the control lever If any of the above symptoms show follow the instructions below for removing the offending blockage 1 Using a pair of tweezers if available or a piece of fine soft wire pick out the lint from the lint guard 2 With the aid of a small nozzle attachment on ...

Page 27: ...rom obstructions and if it has previously been used with a solid fuel or oil fired appliance it should be swept before installing this gas fire The flue must be inspected annually to ensure continued clearance of combustion products 4 Any flue damper plates or obstructions etc must be removed and no restrictor plates shall be fitted Where removal is not practical the damper plate restrictor must b...

Page 28: ... of 3 metres 10ft 3 All flue materials should comply with the requirements of BS EN 1856 Chimneys Requirements for metal chimneys System chimney products 4 Any metal flue box must comply with BS715 and have minimum dimensions as shown in Figure 25 There must be a minimum of 50mm clearance from any combustible material alternatively the box may be insulated with 25mm Rockwool or equivalent The top ...

Page 29: ... L16 6 9kW Models Only REGISTER PLATE 125mm 5 FLEXIBLE LINER SECTION THROUGH MASONRY CHIMNEY 90mm min Figure 26 3 2 5 Installation Example using Existing Milner Clay Fireback Custom 16 L16 6 9kW Models Only 125mm 5 FLEXIBLE LINER REGISTER PLATE MILNER FIREBACK Figure 27 ...

Page 30: ...et connection 8mm 8mm Control valve BM Mertik GV Series BM Mertik GV Series Pilot SIT OxyPilot SIT OxyPilot Weight 3 0kg 4 5kg LPG Models Up to 14 5 Burner Width 14 5 to 18 Burner Width Nominal maximum heat input 6 9 kW gross 9 0kW gross Setting pressure Cold 28 mbar 1 0 mbar 30 mbar 1 0 mbar Minimum heat Input 4 0 kW gross 4 0 kW gross Minimum setting pressure 10 mbar 1 0 mbar 6 mbar 1 0 mbar Gas...

Page 31: ...ray Layouts Burner Board Pilot Control Valve Pressure Test Point Silencer Chamber Grub Screw Pilot Control Valve Silencer Chamber Pressure Test Point Grub Screw Example of LPG Model with BM Valve Example of Natural Gas Model with BM Valve Burner Board ...

Page 32: ...mm above the floor or b the manufacturer s instructions state that a hearth is not required Burley Magiglo would recommend that a hearth or physical barrier be installed with this appliance However should you decide not to follow our recommendation and do not fit a hearth or subsequently decide to remove the hearth physical barrier then consideration as to the safety of the occupants of the room s...

Page 33: ...e should be made to BS 5871 Part 3 and in IE reference should be made to the current edition of I S 813 which makes clear the conditions that must be met to demonstrate that sufficient ventilation is available Models with heat inputs in excess of 6 9kW require a minimum of 100cm2 ventilation in the room where the fire is installed when installed in Great Britain GB and in IE reference should be ma...

Page 34: ...ble to all control options Quantity Item 1 Gas Fire 1 Imitation Coal or Pebble Set 1 Isolating valve Additional Items for Remote Control and Total Control Models Quantity Item 1 Remote Control Handset and Receiver 4 AA Batteries 1 PP3 9V Battery Additional Items for Detached Control Models Quantity Item 1 Detached Control Pack ...

Page 35: ...plied Route the cable for the Optimum Control if applicable 5 For LPG models the gas bottle must be fitted with a non adjustable low pressure regulator 37mbar GB 6 Remove the transit tape 7 For Manual Control models Proceed to Section 0 For other control options proceed to instructions from those in Sections 0 to 0 as applicable 3 8 1 Continuation of Installation Remote Control Model 1 Unpack the ...

Page 36: ...ugh the heat shield and connect to the receiver as shown in Figure 31 keeping the cables clear of the underside of the tray Do not force the valve cable plug when inserting into the receiver it only fits one way 4 Position the receiver under the heat shield as shown in Figure 30 5 Test the operation of the drive motor using the hand set as per Users Instructions Section 0 Lighting Procedure Total ...

Page 37: ... control to the underside of the burner tray Avoid too many sharp bends in the pipe 9 Form the supplied tubing to the shape of the route taken and cut off any excess length if necessary 10 Connect one end of the formed tubing to the injector elbow or tee on the underside of the burner tray with the nut and olive supplied and the other end to the outlet of the control valve located on top left hand...

Page 38: ...s booklet Alternatively the information is given on the data badge of the appliance 6 If the correct pressure cannot be achieved then some potential causes of low pressure are a Supply pipes are not of large enough diameter b The supply pipes are blocked or partially blocked c Restriction at the appliance isolation valve 7 Set the controls to the low rate position small flame position and check th...

Page 39: ...lue construction fault Disconnect the fire and seek expert advice The imitation fuels must be laid in accordance with the instructions prior to commencing the spillage test If there are any extractor fans in the nearby rooms then repeat the smoke match test with all these fans operating and any interconnecting doors open between the fans and the fire 3 8 6 Instructing the User The installer must h...

Page 40: ...that the gas and electrical supply where applicable have been isolated After any servicing or replacement of any parts the appliance should be re commissioned 4 2 Servicing Instructions As part of the appliance service the flue and fireplace opening should be checked for soundness and any debris removed Refer to the section 0 2 8 1 Cleaning the Fire Bed and the Imitation Coals Pebbles on Page 23 t...

Page 41: ...6 Refit in reverse order ensuring that the lint guard is fitted 4 3 1 Injector Replacement 1 Undo the two compression nuts on the gas feed pipe to the injector elbow s and remove the pipe 2 Loosen the M5 grub screw s securing the injector elbow s into the venturi boss and withdraw the injector elbow s 3 Replace in reverse order ensuring that the replacement jet size marked on the jet is as given o...

Page 42: ...te adjusting knob fully anticlockwise and gently manipulate the motor free from the valve see note Figure 36 and Figure 37 7 Replace with new motor ensuring that the motor is hooked into the right hand lug 8 Replace the cover and secure with the screw 9 Remake the motor connections ensuring that the large tag is fitted to the large spade top connection and vice versa 10 Replace the batteries ensur...

Page 43: ...t the receiver from under the heat shield and remove the batteries 2 Gently pull out the HT lead and the valve cable from the receiver see Figure 39 3 Unscrew and remove the SW and TC connections 4 Refit in reverse order the valve cable plug fits into the receiver in one way only 5 Replace the batteries and return the receiver under the heat shield HT Lead SW yellow TW red Valve Cable Figure 39 4 ...

Page 44: ...eased a Loose thermocouple connection at control valve end Remake thermocouple ensuring the connection is firm b Faulty Thermocouple Replace complete pilot assembly Pilot and main burner go out when control is set to high position a Gas supply partially blocked Locate restrict and remove faulty section b Too many bends on gas inlet pipe Increase diameter and or reduce the number of bends c Pilot j...

Page 45: ...ut will not turn on Incorrect hand set operation Ensure two buttons are pressed to turn on A prolonged audible signal is heard when attempting to light the fire with the remote handset Total Control Model only ON OFF switch on control valve in OFF position Turn the switch to ON position NOTE If any part of the pilot assembly i e thermocouple electrode jet or burner becomes faulty the whole pilot a...

Page 46: ...atents 2193802 2240620 and 2256920 Other Patents Pending Magiglo is a registered trademark of Burley Appliances Ltd Burley Appliances Ltd Lands End Way Oakham Rutland LE15 6RB Tel 01572 725570 Fax 01572 724390 www magiglo co uk Email info magiglo co uk ...

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