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What This Warranty Does Not Cover:
This warranty does not cover any problems or damage which result from
improper transportation, improper installation, mishandling, misuse, abuse, neglect, abnormal use, commercial use,
improper maintenance, unauthorized repairs, accidents, or acts of God, such as hurricanes, fire, earthquakes or floods.
The warranty and any applicable implied warranties do not cover incidental or consequential damages arising from any
defects in the product such as labor charges for installation or removal of the product or any associated products. The
manufacturer is not responsible for any installation charges. This warranty does not cover defects or damage caused
by normal wear and tear, alterations, environmental conditions, humidity absorption, or mold. In addition, variations in
wood grain, finish color or aging are not considered defects and are not covered by this warranty.
How to Obtain Warranty Service:
If you need replacement parts or would like to make a warranty claim, please
contact our Customer Service Representative at 1.833.748.4846. All warranty claims must include the model number of
the product, a copy of the original receipt, and the nature of the problem. In addition, the manufacturer may at its
discretion require inspection of the installation site, photography, or authorize the prepaid return of the claimed
defective part. Merchandise not pre-approved for return will not be accepted and the associated claim not accepted.
If upon inspection you find your product is damaged or missing parts, it is not necessary to return the unit to the store of
purchase. Please contact the manufacturer.
Need assistance? Contact us at 1.833.748.4846.
