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ReTransfer ID Card Printer – User Manual
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motor was not functioning correctly, or the feed opto sensor was faulty.
1026
Card jam. Open door for more options
While feeding a new card from the hopper, and having already
extracted the card far enough for it to block the feed sensor, the printer
tried to feed the card further forwards to block the print position
sensor. However, it took too long for the print position sensor to
become blocked. This could be because the card was physically
obstructed, or the card drive stepper motor was not functioning
correctly, or the print position sensor was faulty.
1027
Flipper card jam
While initialising the flipper, the printer attempted to rotate the flipper
clockwise until the flipper opto sensor unblocked, and it took too long
for that sensor to unblock. This is probably due to either a faulty flipper
opto sensor, the flip rotation motor not functioning correctly, or an
obstruction preventing free rotation of the flipper.
1028
Invalid job option
The printer was sent a request to move a card, but the selected card
destination was invalid. This may be because the job data was
corrupted in transit, or because the job data was sent by a faulty
application, or because the printer firmware needs to be updated to a
version recognising the given destination.
1029
Heated roller timeout
During a print job, while waiting for the heated roller to reach its target
temperature, it took too long to reach that target.
1030
Heated roller cam error
While carrying out a printer soak test, the printer was unable to lower
the heated roller. This is possibly either because the heated roller cam
opto sensor is faulty, or the cam motor is not functioning correctly, or
the cam was physically obstructed.
1031
Print roller cam error
During a print job, while just about to print one of the colour planes
onto the transfer film, the printer was unable to move the print roller to
the closed position. This may be because the print roller cam
mechanism has been obstructed, or the cam opto sensor is faulty, or
the cam motor is not functioning correctly.
1032
Dye film panel timeout
While attempting to move the dye film to a particular panel, the printer
was unable to find the requested panel. This could be because the film
movement is being obstructed, or there is a problem with one or both
of the film motors, or the dye panel sensor/LED is faulty.
1033
Dye film panel unavailable
While validating the print options at the start of a print job, the printer
determined that the print job required a colour or security feature that
was not available with the currently fitted dye film. This is probably
because either the wrong type of film is fitted, or the wrong driver
options were selected.