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Magewell ULTRA STREAM, User Manual, Page: 1 / 59

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Summary of Contents for ULTRA STREAM

Page 1: ......

Page 2: ...rs 09 Configuration 09 Accessing the Web UI 10 Signing In Out 11 Dashboard 17 USB Flash Drive 19 Storage 21 Upload 24 Streaming Server 33 General 41 Encoding Parameters 24 Streaming Server 33 General...

Page 3: ...acebook Live or Twitch or to a custom specified server Streams can be output to a third party service and custom server simultaneously while real time video preview in the app allows easy monitoring I...

Page 4: ...nd above Opera 55 0 2994 44 and above To register with Magewell Cloud platform for centralized management you should use Web UI For Android 5 0 and above search Ultra Stream or Magewell in the Google...

Page 5: ...do not try to fix it by yourself Contact a qualified service technician or your retailer for help Before using the product make sure all cables are correctly connected and the power cables are not da...

Page 6: ...Interfaces Indicators Ultra Stream HDMI 6...

Page 7: ...Ultra Stream SDI 7...

Page 8: ...d On the encoder is streaming to at least one streaming address Pulsing slow at least one streaming server is configured Flashing the encoder is connecting to at least one streaming address Off neithe...

Page 9: ...device in Network Other Devices ii Double click the device icon to open the sign page of Web GUI Via device Wi Fi AP IP Address 192 168 48 1 i In your smartphone pad laptop turn on WLAN search for an...

Page 10: ...ts we do not recommend you to operate one device simultaneously 1 Sign In enter your account and password in the SIGN IN page 2 Sign Out click the drop list icon behind the logging in username at the...

Page 11: ...s set global volume and color HDMI SDI adjust input signal volume Microphone adjust the audio connected to the LINE IN Headset adjust the output audio which is embedded in input signal click to mute c...

Page 12: ...is 100 Hue range from 90 to 90 the default value is 0 Reset restore all settings of the color to default settings Done save your configuration HDMI SDI IN Light being on indicates input signal is dete...

Page 13: ...failed and the encoder is trying to reconnect Authenticating Indicates the encoder has connected to the live streaming server and live authentication is in progress Authentication Failed If you connec...

Page 14: ...14...

Page 15: ...eaming To ensure smooth live streaming experience connecting to a wired Ethernet network is recommended 1 Do any of the following to start stop streaming 2 Check streaming status in the right side of...

Page 16: ...your device Hardware version hardware version of your unit Firmware version current firmware version that is installed in your unit You can update the firmware via the System Firmware tab Gives you an...

Page 17: ...USB Click to start Format When prompted click YES The USB Flash Drive data cannot be recovered after formatting Please be cautious After formatting the file system of USB will be changed to VFAT Test...

Page 18: ...to download the chosen one 2 To choose a specific video move the cursur to a video and click to download the clip 3 To check all videos click More to enter Videos page and check all recorded clips 4 T...

Page 19: ...Videos page and choose one or more or all clips to delete 5 To upload videos click More to enter Videos page Then you can move the cursur to a video clip and click the icon Or you can select several...

Page 20: ...or all video clips to upload Upload settings refer to chapter Upload 20...

Page 21: ...you can upload video clips in local storage to a specified FTP SFTP server Protocol choose FTP File Transfer Protocol or SFTP SSH File Transfer Protocol to transfer files according to the requirement...

Page 22: ...according to the priority By default the network connection priority is Mobile Broadband Ethernet Wi Fi Plug a USB modem into your encoder while using mobile network to stream Test check the connecti...

Page 23: ...file size Add Time display the time when the file is added to upload list Status display file upload status Time left indicate the upload remaining time Waiting indicate file is waiting to upload indi...

Page 24: ...source from the list Turn on off the switch to start stop streaming Click Add and select a RTMP RTMPS or RTSP server to stream to Supported streaming protocols RTMP RTMPS RTSP Broadcasting one RTSP d...

Page 25: ...streaming If the current network is disconnected the unit automatically re scans according to the priority Plug a USB modem into your encoder while using mobile network to stream 3 Click Test to chec...

Page 26: ...layed after login 3 Choose a YouTube ingestion server 4 Choose the prime network for streaming By default the network connection priority is Mobile Broadband Ethernet Wi Fi The device scans the availa...

Page 27: ...er 7 when prompted click OK 8 Optional To add other YouTube accounts repeat step 3 to 5 9 Optional Choose where you want to post your live broadcast You can stream simultaneously to 2 accounts at most...

Page 28: ...le Broadband Ethernet Wi Fi The device scans the available network according to the order and connect to it for streaming If the current network is disconnected the unit automatically re scans accordi...

Page 29: ...OK 7 Back to Streaming Server page turn on the added server You can stream simultaneously to 2 accounts at most 8 Optional To delete a session choose a session and click Delete When the prompt window...

Page 30: ...live stream platform Authentication turn on if your live streaming service provider requires Obtain the User Name and Password from your live streaming service provider Network The device scans for th...

Page 31: ...d be different from sub key Sub stream turn on to push sub stream Specify parameters in Encoding Parameters tab Sub key specify key for sub stream The sub key should be different from main key Audio t...

Page 32: ...servers before start streaming To ensure smooth live streaming experience connecting to a wired Ethernet network is recommended 1 Do any of the following to start stop streaming 2 Check streaming stat...

Page 33: ...storage according to the configuration By default it is disabled To USB options are disabled and normal In normal recording mode recording will stop automatically when the storage space is full By de...

Page 34: ...u can specify a name ranging from 1 to 32 charactors when using the default custom prefix Duration specify how long a video clip is ranging from 5 to 120min The default duration is 30min In normal rec...

Page 35: ...art your live after this configuration to enjoy the A V sync adjustment Click Save after modifications Click Reset to restore to default Color format input video color format Check the box to select o...

Page 36: ...ited range 16 235 Saturation check the box to select other options including Full range 0 255 Limited range 16 235 Extended GAMUT range 1 254 Click Register and input parameters in the prompted window...

Page 37: ...oin permission including Incorrect invitation code you need to change your registration with correct code Waiting registration is successfully submitted to Cloud plarform Approved registration is appr...

Page 38: ...space _ and cannot begin or end with a space Settings is used to control whether you can modify the configurations of the device using the Ultra Stream application on your phone Passcode change the 4...

Page 39: ...number of the serial number For example a serial number C301110101001 indicates the initial AP password is 10101001 It ranges from 8 to 16 characters including A Z a z 0 9 space _ and cannot begin or...

Page 40: ...nel to reset all settings by default Otherwise you can not reset through panel button Enable reboot through panel you can press and hold LIVE button on the front panel to reboot by default Otherwise y...

Page 41: ...eam are supported Sub stream is used by default Preview on app main and sub stream are supported Sub stream is used by default Output by default it follows input resolution frame rate bitrate However...

Page 42: ...value is recommended to be less than or equal to 2 seconds Bit rate stats duration adjust bit rate by image complexity to ensure the stability of the code stream within the set period options are 1 5...

Page 43: ...rval options are 1 2 5 10 30 60sec A less number will result in a larger file size and less buffer time for seeing the first frame Bit rate stats duration adjust bit rate by image complexity to ensure...

Page 44: ...encoder will smartly select to send the EDID to the video source device to ensure both the encoder and the loop through device can obtain the signal they support Keep last Keep the last EDID value use...

Page 45: ...not get any audio input If Add Audio is enabled the device will communicate with the video source device forcing it to output audio Limited pixel clock If enabled when the pixel resolution of the loop...

Page 46: ...ng OUTPUT EDID OUTPUT EDID shows the EDID of the connected loop through device NOTE This section is available for HDMI products Export Click and set the file name to export the current EDID as a bin f...

Page 47: ...mation including Ethernet Wi Fi and AP can be set in the Network tab Set IP address manually turn on the switch to modify current network setting or when being connected to a non DHCP network IP addre...

Page 48: ...ick Yes 3 Verify input new IP address to open the Web UI Enable AP click to make your device work as an AP Disconnect click to cut off current Wi Fi network SSID named after device serial number Statu...

Page 49: ...he device serial number IP address fixed as 192 168 48 1 Subnet mask fixed as 255 255 255 0 Change password click to modify AP password AP password the default AP password is the last 8 number of the...

Page 50: ...y 3 Click Update button to download and install the new version file if any Do not disconnect from the power source or perform any operation while updating the firmware as this could damage your gear...

Page 51: ...atically verify the update file and upload the file after the file verification is passed 2 Click Update to download and install the new version file Then the device will reboot to complete the update...

Page 52: ...r password 5 Click OK You can add up to 15 general users 6 To delete a user Click Delete in the username card When prompted click Yes User Admin Administrator is allowed to perform the following tasks...

Page 53: ...min tab with admin account Modify current logged in user password 1 Log in Web UI 2 Click the drop list icon beside your avatar icon and click Change password 3 In the pop up window type in your old p...

Page 54: ...ator account 2 Go to User Admin tab then you can change any user s password 3 Click Set password 4 In the pop up window type in and confirm your password The password is a string of 1 to 32 characters...

Page 55: ...Click Export to generate a html file 3 When prompted click Export About Obtain basic data for device maintenance in About tab Device name device name which can be modified in the General Device name...

Page 56: ...or need more technical information please visit the following Technical Support Contact the Magewell Technical Support Team at support magewell net Tutorial video Ultra Stream YouTube channel Magewel...

Page 57: ...ble if the product is DOA Magewell will be responsible for the shipping cost 3 If some components need to be replaced Magewell will decide to repair renovate or replace the components by itself Magewe...

Page 58: ...placed product assumes 1 the remaining term of the Warranty of the replaced unit or faulty unit 2 ninety 90 days from the date of replacement or repair whichever provides longer coverage for you The e...

Page 59: ...fer to the actual product for more details The user shall undertake any losses resulting from violation of guidance in the document In case that PDF document cannot be opened please upgrade the readin...

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