MAG WASP-8, User Manual, Page: 27 / 28

WASP Series User Manual rev 2.1
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8. Warranty and assistance
8.2. Assistance
There are no user-serviceable parts in your device.
Refer servicing to qualified technical personnel. In
addition to the in-house service department, MAG
Audio supports the chain of distributors, authorized
in repairs and service. If your device needs repair
contact your MAG Audio dealer or distributor.
Occasionally, due to the nature of the failure, it
might be necessary to return defective products to
MAG Audio for repair. In this case, before shipping,
please kindly contact your MAG Audio distributor or
dealer, or MAG Audio directly. You will be provided
the RMA number code and detailed instructions
regarding your particular case. Please do not send
products without a prior authorization.
Thank you for your understanding, cooperation,
and choice of MAG Audio products.
8.1. Product warranty
1. By this warranty MAG Audio grants that all
equipment manufactured under the MAG Audio
trademark is free from defects in material,
components, and factory workmanship under
the normal use and maintenance for the time as
specified below.
2. All warranty repairs and maintenance of MAG
Audio products shall be carried out at MAG Audio
production sites or by MAG Audio authorized
personnel at no cost to the product purchaser.
3. The warranty period for cone transducers, high-
frequency drivers, and crossovers, whether sold
separately or as a component of a speaker system,
is 60 months from the production date.
4. The warranty period for enclosures, grills,
connection plates, and accessories, whether sold
separately or as a component of a speaker system,
is 60 months from the production date.
5. The warranty period for built-in power amplifiers,
whether sold separately or as a component of a
speaker system, is 36 months from the production
date.
6. Warranty repairs or maintenance will be
performed only if a) the MAG Audio product was
purchased from an official MAG Audio distributor/
dealer and b) the warranty card with specified serial
number, production date, realization date, vendor’s
signature, and stamp is presented.
7. Warranty shall not cover the following: damage
caused by accident, misuse, or failure to follow
exploitation rules stated in the technical manual;
repairs performed by non-authorized personnel;
mechanical damage caused by shipping accidents
and normal tear and wear.
8. Warranty shall not apply to any product with a
defaced, removed, or modified serial number.
9. If your MAG Audio product needs repairs or
maintenance, contact your official MAG Audio
distributor/dealer. Please do not ship your MAG
Audio product without prior authorization.
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