13
EN
Frequently Asked Questions (FAQs)
What do the blinking LEDs on the device mean?
Please read the chapter
'Description Of Status LED Codes'
(see p. 10).
How can I change the IP address?
You can use the built-in web configuration tool (see p. 9).
The current IP address cannot be reached. What can I do?
You could perform a reset to factory default settings (see p. 10).
Does the device support RDM?
Yes. RDM is supported by MADRIX
®
STELLA (see p. 9).
Is it possible to use more than one MADRIX
®
STELLA?
Yes. Art-Net or Streaming ACN is recommended for large projects by connecting
multiple devices to a switch (1 GBit/s) via suitable components to create a
network or use the built-in daisy-chain support (see p. 9).
Where do I activate the ArtSync sync mode?
In the MADRIX
®
5 Software, it can be activated under
'Preferences...' >
'Device Manager...' >
tab
'Art-Net' > 'ArtSync'
.
Where can I find the latest firmware update?
The latest MADRIX
®
5 also includes the latest firmware (see p. 12).
Can I use other controllers apart from MADRIX
®
5 to control fixtures?
Yes. When using MADRIX
®
STELLA as a standard network node, you can use it in
combination with other compatible software, consoles, and controllers.
Do I need a MADRIX
®
STELLA and a MADRIX
®
5 License on a MADRIX
®
KEY?
If you want to use MADRIX
®
5, yes. The MADRIX
®
5 software license is
necessary and sold separately.
Can I repair MADRIX
®
STELLA myself?
No. Do not attempt any repairs. Any attempt will void your warranty (see p. 3)!
What can I do if my unit does not work anymore?
Please contact your dealer or supplier if the device seems to be defective.
