Macnaught RETRACTA Series 2 OA100, Instruction Manual

Page: 8 / 8

TROUBLE SHOOTING GUIDE
1. Hose will not retract
1. Hose bunching.
2. Spring tension too light.
3. Replacement hose too heavy.
3. Reel Leaks.
1. Damaged Hose.
2. Loose fittings.
3. Worn swivel seals
PROBLEM
1. Pull hose out and rewind guiding the hose
to avoid bunching.
2. Refer to “Spring tension and latch side plate
removal”.
3. Replace hose with recommended hose,
refer to “Hose Replacement”.
1. Replace hose. Refer to “Hose Replace
ment”.
2. Tighten Fitting. refer to “Removal / Re
placement of inlet Connection Side Plate”.
3. Refer to “Swivel Seal Replacement”.
REMEDY
8
2. Reel will not latch
1. The hose has been pulled past the
latching teeth.
2. Broken latching pawl or pawl spring.
1. Allow the reel to slowly retract after
hearing the 1st, 2nd or 3rd click.1.
2. Replace broken components. Refer
to “Spring Tension and Latch Side
Plate Removal”.
Macnaught Pty Ltd
PO Box 90 Arncliffe NSW 2205 Australia
Telephone (02) 9567 0401
Facsimile (02) 9597 7773
Email: sales@macnaught.com.au
Web: www.macnaught.com.au
macnaught warranty
1. Macnaught Pty Ltd (“Macnaught”) warrants that all products manufactured by Macnaught and/or supplied by
Macnaught under the “Macnaught” brand, exluding M-Series positive displacemnt meters (“Meters”) and components
subject to wear, will be free from any defects caused by faulty materials or workmanship (“Warranty”) for a period of 5
years from the date of purchase of the product.
2. For products (exluding Meters) which carry the “Macnaughtdesign”endorsement, an additional Warranty period of 5 years
applies to all mechanical components (exluding electronic and electrical components), giving a total Warranty period of 10
years.
3. For Meters, the Warranty period is 12 months from the date of purchase of the product.
4. For components contained in all products which are usually subject to wear from normal operation of the products (such
as o-rings, seals, springs, hoses and battaries), the Warranty period is 12 months from the date of purchase of the relevant
product.
5. For products and componenets which are not manufactured by Macnaught and are supplied by Macnaught under a brand
name other than “Macnaught”, the Warranty period is the longer of 12 months from the date of purchase of the relevant
product and the period of the manufacturer’s warranty.
6. The warranties contained in clauses 1, 2, 3, 4 and 5 above are conditional on the purchaser, during the relevant Warranty
period:
a. delivering to Macnaught a detailed notice setting out full details of any defect in any product and
details of the date and place of purchase (together with copies of purchase receipts and/or
other supporting documents), and
b. at the purchaser’s own cost, returning the defective product to the nearest
authorised Macnaught service centre.
7. Subject to compliance by the purchaser with clause 6, Macnaught shall, at its option, repaire or replaice any product
or component found defective by its inspection by reason of faulty materials or workmanship of Macnaught.
8. This Warranty does not cover the failure of products, parts or components which, in the sole judgment of the Macnaught,
arises other than from faulty materials or workmaship of Macnaught, incuding misuse, abrasion,corrosion, negligence,
accident, substitution of non-Macnaught parts, unauthorised modification, improrer use, storage or handling, faulty instal-
lation or tampering by the purchaser or any third party.
9. If Macnaught’s inspection discloses no defect in material or workmanship, repair or replacement and return (at
Macnaught’s sole option) will be made at customary charges, which will be advised to the purchaser.
10. Macnaught’s liability and the purchaser’s rights under this Warranty shall be limited to the repair or replacement of
defective products or components and particular, shall not extend to any direct, special, indirect or consequential damage
or losses of any other warranties.
11. The foregoing Warranty supersedes, voids and is in lieu of any other warranties.
This Warranty does not form part of, nor does it constitute, a contract between Macnaught and the end-user or purchaser.
It is additional to any warranty given by the seller of the products. This Warranty does not exlude, limit, ristrict or modify
the non-excludable rights or remedies conferred upon the end-user or purchaser, or the non-excludable duties or liabilities
imposed on the seller or Macnaught, by Part V, Division 2, 2A, and Part VA of the Trade Act1974 (Commonwelth) or other
rights conferred on the end-user or purchaser or duties or liabilities imposed upon Macnaught.