7
Quick-Start Guide
Quick
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Guide
MACKIE CONTROL and MACKIE CONTROL EXTENDER
LIMITED WARRANTY
Please keep your sales receipt in a safe place.
A.
Mackie warrants all materials, workmanship and
proper operation of this product for a period of two
years from the original date of purchase. If any
defects are found in the materials or workmanship
or if the product fails to function properly during the
applicable warranty period, Mackie, at our option,
will repair or replace the product. This warranty
applies only to equipment sold and delivered within
the U.S. by Mackie or its authorized dealers.
B.
Failure to return the card will not void the 2-year
warranty.
C.
Service and repairs of Mackie products are to be
performed only at a factory-authorized facility (see D
below). Unauthorized service, repairs, or
modifications will void this warranty.
D.
To obtain factory-authorized service:
1. Call Mackie at 800/258-6883, 8AM to 5PM
Monday through Friday (Pacific Time) to get a
Return Authorization (RA).
Products returned
without an RA number will be refused.
2. Pack the product in its original shipping
carton. If you do not have the carton, just ask
for one when you get your RA number, and
we'll send a shipping carton out promptly. Also
include a note explaining exactly how to
duplicate the problem, a copy of the sales
receipt with price and date showing, and your
return street address (no P.O. boxes or route
numbers, please!). If we cannot duplicate the
problem at the factory-authorized service
center or establish the starting date of your
Limited Warranty, we may, at our option,
charge for service time.
3. Ship the product in its original shipping
carton,
freight prepaid
to:
Mackie Designs Inc.
16220 Wood-Red Rd. NE
Woodinville, WA, 98072, USA
IMPORTANT:
Make sure that the RA number is
plainly written on the shipping carton.
E.
Mackie reserves the right to inspect any products
which may be the subject of any warranty claims
before repair or replacement is carried out. Mackie
may, at our option, require proof of the original date
of purchase in the form of a dated copy of the
original dealer’s invoice or sales receipt. Final
determination of warranty coverage lies solely with
Mackie Designs Inc.
F.
Any Mackie product returned to Mackie and
deemed eligible for repair or replacement under the
terms of this warranty will be repaired or replaced
within thirty days of receipt by Mackie at our
Northwest Rainforest factory complex. Mackie may
use refurbished parts for repair or replacement of
any product. Products returned to Mackie that do
not meet the terms of this Warranty will be repaired
and returned C.O.D. with billing for labor, materials,
return freight and insurance. Products repaired
under warranty at Mackie’s factory will be returned
freight prepaid by Mackie to any location within the
boundaries of the USA.
G.
Mackie warrants all repairs performed for 90
days or for the remainder of the original warranty
period. Mackie assumes no responsibility for the
quality or timeliness of repairs performed by Mackie
Authorized Service Centers.
H.
This warranty is extended to the original
purchaser and to anyone who may subsequently
purchase this product within the applicable warranty
period.
I.
This is your sole warranty. Mackie does not
authorize any third party, including any dealer or
sales representative, to assume any liability on
behalf of Mackie Designs or to make any warranty
for Mackie Designs Inc.
J.
THE WARRANTY GIVEN ON THIS PAGE IS THE
SOLE WARRANTY GIVEN BY MACKIE AND IS IN
LIEU OF ALL OTHER WARRANTIES EXPRESS
AND IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THE WARRANTY GIVEN
ON THIS PAGE SHALL BE STRICTLY LIMITED IN
DURATION TO ONE YEAR FROM THE DATE OF
ORIGINAL PURCHASE FROM AN AUTHORIZED
MACKIE DEALER. UPON EXPIRATION OF THE
APPLICABLE WARRANTY PERIOD, MACKIE
SHALL HAVE NO FURTHER WARRANTY
OBLIGATION OF ANY KIND. MACKIE SHALL NOT
BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES THAT MAY RESULT
FROM ANY DEFECT IN THE MACKIE PRODUCT
OR ANY WARRANTY CLAIM. Some states do not
allow exclusion or limitation of incidental, special, or
consequential damages or a limitation on how long
warranties last, so some of the above limitations and
exclusions may not apply to you. This warranty
provides specific legal rights and you may have other
rights which vary from state to state.
Notice: All software products are covered solely by
the warranty contained in the terms and conditions
of the Mackie Designs Software License.
