Mace HVFlo XCi, Product Manual, Page: 108 / 255

Remote communications with an XCi device
Getting ready for a “Remote Access” session
A remote access session utilizes the MACE Data Server (MDS) and the MACE WebComm card in the XCi
device as a pass through to send/receive commands from FloCom
+
. In order to initiate a remote access
session, you
must
:
l
Be running Windows 7 or above
l
Have an XCi device running firmware version 3.07.14 or above
l
Have a WebComm card running firmware version 1.03.34 or above
l
Have version 3.00.10 or above
l
Have a site set up on the MDS
NOTE: To update to the required firmware version see How to update XCi firmware
Enable a “Remote Connection” in the WebComm card
After ensuring that the correct firmware versions are uploaded into the XCi device, the user must ensure that
the WebComm card has been enabled for a “
Remote Connection
”.
1. Click on Settings>Webcomm>
2. Ensure that your WebComm card has been configured correctly.
3. Check the “ Enable remote connection
” checkbox in the “
MACE Server
” details section
4. Click Apply then Exit to return to the “ Device Settings ” dialogue box.
Run a WebComm “Forced Upload”
To ensure that the MDS recognizes that a site is using firmware versions capable of a remote access session,
you should first initiate a “forced upload” using the "
WebComm utility
".
1. Click on Settings>Webcomm utility>Start upload
2. Ensure that an “ RHS: Connecting to server
” message is received from the MDS.
MACE XCi User Manual - 108 -