FAQ
s
1.
How long the battery will last?
The battery life will depend on the usage. For normal users it will last up to 3 months.
2.
The keyboard is not responding after I insert the battery?
You’ll need to re-sync the keyboard each time replacing the battery.
Please go to page 5 “How to synchronize the keyboards”
3. I experience delays or lose letters when typing, what should I do?
There are several possibilities that causes this.
a Due to different environment or situations, the distance between the receiver and the key
board can be shortened significantly. Place the receiver closer to the keyboard may
solve the problem.
b. The battery may be low. Replacing the batteries could solve the problem.
c.
If you use RFKey on metal surfaces such as metal desk, you may need to put the
receiver closer to the keyboard to reduce the interference.
d. As a general rule, in order to get the optimum condition for the RF products, please
place the receiver at least one ft. away from electrical devices such as AM/FM Radio,
Computer, and Monitor, etc..
4. I cannot successfully sync the keyboard, what should I do?
-Remove the batteries from the keyboard and press down any letter keys for about a minute.
This will clear out the memory stored inside the capacitors.
-Make sure the receiver is connected to computer properly and the power LED is on.
-Place the batteries back. If the keyboard is not responding, please follow the
synchronization process on page 5 to re-sync the keyboard.
5.
Would I have interference problems if I use two RFKeys in the same room?
Please do not use two RFKeys within 10 feet distance, interference may occur.
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