9
7. Troubleshooting
Following are a few common problems that may occur during operation. Here are some
suggestions for easy troubleshooting:
The fixture does not work
o
Check the connection of power and main fuse.
o
Measure the mains voltage on the main connector.
Not responding to DMX controller
o
DMX LED should be on. If not, check DMX connectors, cables to see if link
properly.
o
If the DMX LED is on and no response to the channel, check the address
settings and DMX polarity.
o
If you have intermittent DMX signal problems, check the pins on
connectors or on PCB of the fixture or the previous one.
o
Try to use another DMX controller.
o
Check if the DMX cables run near or run alongside to high voltage cables
that may cause damage or interference to DMX interface circuit.
Some fixtures don’t respond to the easy controller
o
You may have a break in the DMX cabling.
o
Check the LED for the response of the master/ slave mode signal.
8. Fixture Cleaning
The cleaning must be carried out periodically. Cleaning frequency depends on the
environment in which the fixture operates: damp, smoky or particularly dirty surrounding
can cause greater accumulation of dirt on the fixture.
Clean with soft cloth using normal glass cleaning fluid.