14
4 troubleshooting
The following simple issues can be handled by the user. Please call
the aftersales service department if the issues are not settled.
Inoperation
• Whether the freezer is plugged and connected to
power.
• Low voltage.
• Whether temperature control knob is in the
working area.
• Power failure or tripping circuit.
Odor
• Odorous foods should be closely wrapped.
• Whether foods are rotten.
• Whether the interior shall be cleaned.
Long-term op-
eration of
compressor
• It is normal that freezer operates for longer time
in summer when the ambient temperature is
higher.
• Do not place too much food in the freezer at one
time.
• Do not place foods until they are cool.
• Frequent opening of freezer door.
• Thick frost layer (defrost is needed).
Illuminating
light does not
shine
• Whether the freezer is connected to power,
whether the light is damaged.
The freezer
door can not
be properly
closed
• The freezer door is stuck by food packages.
• Too much food.
• Unbalanced freezer.
Loud noises
• Whether the floor is flat, whether the placement
of freezer is stable.
• Whether the freezer accessories are properly
placed.
Transient diffi-
culty in door
opening
• After refrigeration, there will be pressure differ-
ence between the inside and outside of the
freezer to result in transient difficulty in door
opening. This is a normal physical phenomenon.
