M2M MQ03-LTE-M-FIRE-AV Installation And Operation Manual Download Page 2

Mounting the Communicator

This communicator comes fully assembled, except for the antenna. 

The communicator must be installed within M2M FC08 Enclosure for Cellular 

Alarm Communicators, Altronix BC300R, or any other UL Listed (UOXX, NITW 

or CYIV) metal enclosure. All the wiring must be routed through a conduit.

For UL installations, the communicator must be mechanically secured to a UL 

Listed enclosure such as a UL Listed junction box.

For detailed mounting and installation instructions refer to the extended 

manual located at https://www.m2mservices.com/support/

Connecting the device via LAN

If the device is connected to a local area network with DHCP enabled, it will 

automatically get a dynamic IP address. External IP address or router port 

redirections are NOT needed. If required, static IP can be configured from 

M2M portal >> Device Dashboard >> LAN Settings.

Programming
Out of the box the communicator is ready to use and does not require 

additional programming. You need to program the control panel to work with 

the MQ03-LTE-M-FIRE-AV-V2. 

Programming the Control Panel 

For information about how to program the control panel, please refer to the 

corresponding control panel guide. Ensure that the following programming 

is done:

•  Enable the PSTN dialer of the FACP.

•   Select DTMF mode.

•   Select Contact ID, SIA or Pulse* 4/2 communication format.

•   Enter a telephone number for dialing (you can use any number, e.g.,

999999)

•   Enter a 4-digit account number

*

Pulse 4/2 reporting requires additional configuration in the 

M2M portal >> Device Dashboard >> Dial Capture

Troubleshooting
If you have issues receiving the events:

1.  Verify the RING/TIP connection

•   Make sure the RING and TIP terminals are connected to a TELCO ring and

tip, not R-1/T-1 terminals.

v.03-2022-04-05_15000

IMPORTANT NOTE:

Do not power the device before registering it in the M2M Dealers Portal 
because the cellular service will be deactivated.

Serial Number and Config Key:

Device Registration

in M2M Dealer Portal

(Continued from the front side.)

Connection LED indicator

RJ45 LED Indicators

Yellow LED RJ45 Indicator

Indication

Action

The LED is Off

The LAN cable is not plugged 1. Verify the wiring

2. Measure the AUX output of
the panel
3. Replace the unit

The LED is Constantly On

Connection established

Green LED RJ45 Indicator

Indication

Action

The LED is Off

1. The router is not providing
an IP via DHCP.
2. The device is configured
with wrong/used static IP
3. There is no internet access.

1. Check your DHCP server
settings.
2. Make sure that the IP is not
in use.
3. Check the access to the 
internet using another device
in the same network or check 
your router settings.

The LED is Blinking

Transferring data

The LED is Constantly On

Communication is OK

LED Status

Indication

Action

The LED is Off

1.The unit is not connected 
to the panel.
2.The power from the panel 
is out.
3.The unit is damaged

1.Verify the wiring, refer to the 
wiring diagram.
2.Measure the AUX output of 
the panel.
3.Replace the unit

Slow flashing

Establishing connection
or no signal available

Reposition the antenna

Constantly On, blinking 
every 5 secs

Connection established at 
low signal level

Reposition the antenna

Constantly On

Connection established at 
good signal level

Fast flashing

Transferring data

Figure 1: Wiring Diagram

(+)  

Connect to AUX + of the panel.

(-)  

Connect to AUX – (GND) of the panel.

RING  

Connect to RING of the primary dialer of the panel.

TIP  

Connect to TIP of the primary dialer of the panel.

RING2   Connect to RING of the backup dialer of the panel.

TIP2  

Connect to TIP of the backup dialer of the panel.

Note: IN1, IN2, IN3, IN4, OUT1, OUT2 – Not required for reporting via the PSTN 

dialers

Figure 2: Wiring Diagram

(+)  

Connect to AUX + of the panel.

(-)  

Connect to the AUX – (GND) of the panel.

IN1  

Connect to a Trouble Relay Output.

IN2 

Connect to a Fire Alarm Relay Output.

IN3  

Connect to a Waterflow Alarm Relay Output.

IN4  

Connect to a Supervision Alarm Relay Output.

OUT1*  Connect to a Trouble Zone Input
Note: OUT1 indicates loss of both cellular and LAN connections. OUT1 is an 

open collector output, maximum load 50 mA. A relay may not be required, 
refer to your FACP panel installation manual. 
To remove the supervision of the inputs, refer to the extended manual located 

at https://www.m2mservices.com/support/

RING, TIP, RING2, TIP2, OUT2 – not required when using the FACP relays

Wiring for FACP Relay Trigger Input Reporting 

(supervised inputs with 10kΩ resistor)

M2M Communicator

M2M Communicator

Control Panel

Control Panel

Wiring the Communicator

The terminal strips can accommodate solid or stranded wire sizes from 14 to 

22 AWG.

Mounting and Wiring

•  Recommended location and wiring methods must be in accordance

with the National Electrical code, ANSI/NFPA 72.

•  Installation must be in accordance with the National Fire Alarm and

Signaling Code, NFPA 72.

•  The communicator must be connected to a UL Listed compatible

panel with power limited circuits.

•  The communicator must be powered by a regulated UL Listed UOJZ,

UTOU, NBSX control panel or power supply.

•  The wiring should be done only when the panel is powered down.

•  For Dry/Indoor use only.

FIRE TROUBLE

DRY RELAY

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