Appendix A: Troubleshooting
38
appendix a
Troubleshooting
Fast Track C600 has been designed and tested
under a wide range of systems and operating
conditions to give you high performance and
professional quality audio. However, there is a
virtually limitless number of operating scenarios
that could affect your system’s performance. Al-
though this chapter cannot cover all issues you
may encounter, it does offer some suggestions
for dealing with common problems.
As a general rule, we recommend that you avoid
connecting too many devices via USB. The USB
bus is a dependable protocol that is ideally
suited for digital audio. Nevertheless, it is impor-
tant to remember that audio and multimedia
streaming can place considerable demands on
your processor and the USB bus.
Check Your Connections
If you are having trouble getting audio in or out
of your Fast Track C600, check the following:
Make sure the device is connected via USB at
both ends, and that the interface is receiving
sufficient bus power (the blue Power LED on
Fast Track C600 should be illuminated).
Make sure your music software is receiving au-
dio signal. If you find that your recording ap-
plication is not receiving a signal:
• Check your connections and cables to
make sure everything is plugged in cor-
rectly.
• Try using a different USB cable or USB port
on the host computer.
• Check that you have the correct input se-
lected using the Input Selector button lo-
cated on the top panel of the interface.
• Check the input level meters for each ana-
log input for each channel to see if an input
signal is present.
• If you are using condenser microphones
that requires phantom power, make sure
the Phantom Power switch associated with
your microphone’s input is active, and that
the corresponding Phantom Power LED
(48V) is illuminated on the front panel.
For more troubleshooting tips, visit the
Knowledge Base at www.m-audio.com/faq.
Summary of Contents for Fast Track C600
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