LYNKSYS R 63 EA6350, User Manual

Page: 13 / 499

13
Troubleshooting
You can find more help from our award-winning customer support at Linksys.com/support/EA6350.
Your router was not successfully set up
If Linksys Smart Wi-Fi did not complete the setup, you can try the following:
•
Press and hold the Reset button on your router with a paperclip or pin until the LED
starts blinking (about 10 seconds). Install the router again.
•
Temporarily disable your computer’s firewall (see the security software’s instructions
for help). Install the router again.
•
If you have another computer, use that computer to install the router again.
Your Internet cable is not plugged in message
If you get a “Your Internet cable is not plugged in” message when trying to set up your router, follow
these troubleshooting steps.
•
Make sure that an ethernet or internet cable (or a cable like the one supplied with your router)
is securely connected to the yellow Internet port on the back of the router and to the
appropriate port on your modem. This port on the modem is usually labeled ethernet, but may
be named Internet or WAN.