13
Problem
Cause
Solution
Blind is not responding
Motor battery is empty
Charge the motor. See the manual of your
motor
Radio interference / shielding
Make sure that the bridge/antenna of the
motor is out of the way from metal objects
The distance from the bridge to
the motor is too far
Move the bridge closer to the blind
The bridge is turned off
Power the bridge
Can not pair your bridge
Wrong password
Start the setup wizard again and use the
right password. The password is case
sensitive
Router does not give an IP
address to the bridge
Press and hold the reset button for 10
seconds. The center LED indicator will be
RED. Retry to add the bridge
Frequently Asked Questions
13. FREQUENTLY ASKED QUESTIONS
CM20 Motion Wi-Fi bridge 115x115.indd 22
18-10-18 16:27
800.817.1204 1221 Admiral Street Richmond, VA 23220 LuXoutShades.com
19
12
12. CONNECT TO THIRD PARTY
Connect to third party
Third party
Discover third party
connections for MOTION
blinds rtube.nl/red1062
The MOTION bridge allows to seamlessly connect motorised blinds to smart home
applications. Scan the QR code below to discover the third party connections.
CM20 Motion Wi-Fi bridge 115x115.indd 21
18-10-18 16:27
12
12. CONNECT TO THIRD PARTY
Connect to third party
Third party
Discover third party
connections for MOTION
blinds rtube.nl/red1062
The MOTION bridge allows to seamlessly connect motorised blinds to smart home
applications. Scan the QR code below to discover the third party connections.
CM20 Motion Wi-Fi bridge 115x115.indd 21
18-10-18 16:27
10
Connect to a third party
i
11
Frequently Asked Questions
Shade is
not responding
Third party
Discover third
party connections
for MOTION shades
rtube.nl/red1062
The MOTION bridge allows to seamlessly connect motorized shades to
smart home applications. Scan the QR code below to discover the third
party connections.
LUXSHADE by LuXout Shades does not support 3rd party connections
or devices such as automation systems, Alexa, Google Assistant, etc.
Move the bridge closer to the shade
