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Chapter 9 Troubleshooting
This chapter describes problems you may encounter while using DC265. If you
have questions, please refer to related chapters and follow all the suggested
solutions. If the problem still occurred, please contact our distributors or service
center.
No.
Issues
Solutions
1
Boot without
power
Make sure you have plugged in the power cord.
2
No image output
from the DC265
1. Check the power.
2. Check the connection, Refer to
DC265 User
Manual Chapter 4 Installation and
Connections 4.3 Connecting Devices
3. Check the [Source], refer to
DC265 User Manual
Chapter 7 Descriptions of major functions 7.1
I would like to switch image sources
4. Check the settings for the source of the
projector.
For the appropriate input selection of
the projector, refer to the
projectors
user manual
5. Check if DIP Switch is properly set. Refer to
DC265 User Manual Chapter 5 DIP Switch
Settings
for related settings.
3
Unable to focus
Probably the document is too close. Press
[zoom -]
on the
remote control or control panel
. Or pull
away the distance between document and lens, then
press
[AF].
4
The image is
incomplete
Check the
Auto Image
setting of your
projector
. Please refer to the user manual of the
projector.
5
Forget the
password for
turning on
Please contact your distributor or the service center.
6
Visual Presenter
V1, queue or other
application cannot
be executed
simultaneously
Visual Presenter V1, queue and other applications
cannot be executed simultaneously. Only one
application can be executed at a time. Please close
the currently running applications and then execute
the application to be used.
